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Today — 15 December 2025BBC | Top Stories

'Throw the parcel at the door' - Evri couriers cutting corners to earn a decent wage

15 December 2025 at 14:01
Watch Panorama's undercover filming: "You'll make no money my friend unless you get all your parcels out. Get them all out."

When Becky ordered a Barbie doll for her daughter, she got a notification from delivery firm Evri saying it had arrived. There was just one problem: it was nowhere to be seen.

There was no parcel at her front door, in the Hampshire village of Twyford, and the photo she was sent of its location was not one she recognised.

Becky turned detective - and she discovered that reports of similar incidents nearby had "snowballed".

Around the corner, her neighbour Jonathan had received a similar notification. It showed a photo of a parcel of tools he was expecting - taken inside a car - but nothing had been delivered. He tried to take it up with Evri, but told BBC Panorama that "they don't respond - it's very frustrating".

Becky has long brown hair and wears a dark purple top. Behind her is a Barbie doll house and a large white shelving unit.
"You feel like you're playing Russian roulette" as to whether the parcel is going to arrive, says customer Becky

With millions relying on delivery companies to send their parcels this Christmas, we have been investigating Evri, including sending a journalist undercover as a courier.

The company is a market leader, but a recent customer survey of the 11 biggest delivery firms by industry regulator, Ofcom, suggested Evri had the most issues for parcels not being delivered and the highest level of customer dissatisfaction.

Amazon and FedEx came top for customer satisfaction.

While Evri disputes Ofcom's findings, 30 current and former workers have told us problems are being caused by growing pressures on couriers."They have to deliver so much volume now for a decent pay," one told us.

The link between poor service and work pressures was further borne out by Panorama's investigation, which found:

  • Couriers at an Evri depot in the Midlands describing how to cut corners to complete deliveries on time - with one telling our undercover reporter: "You can even throw the parcel at the back door"
  • Changes to Evri's pay rates have led some workers to claim they are earning less than minimum wage
  • New, lower pay rates for so-called "small packets" were also affecting courier earnings, we were told
  • Larger items being "misbanded" as small packets, some couriers told us, including heavy flatpack furniture and radiators

In Hampshire, parcels started to go missing in Twyford six months after a regular courier, Dave, left Evri. He worked as an Evri courier for six years, often with his wife, and they earned about £60,000 a year between them.

Like all Evri couriers, Dave was self-employed. But, because Evri pays couriers by the parcel, and sets the rate per parcel, it felt like the company was in the driving seat.

Changes to Evri's parcel rates last January, meant it no longer made financial sense to carry on, Dave told us. It would have led to him being paid less than the minimum wage, he says.

The amount Evri couriers are paid depends on the size and weight of the parcels they deliver and how far they must travel.

Couriers like Dave, who was on an Evri Plus contract, are supposed to be guaranteed at least the National Minimum Wage - currently £12.21 per hour for those aged 21 and over.

Dave says he estimated that with Evri's changes, including a new "small packets" rate, he would earn £10 an hour.

"You were always looking over your shoulder, wondering what might come next in terms of reducing your rates," he told us. "So that you're paid less for what you're doing even though you're doing the same job."

Another Evri Plus courier told Panorama he could earn as little as £7 or £8 an hour at times, once fuel and his vehicle's running costs had been taken into account.

Dave wearing a black beanie and coat walks up to the door of his white van.
If I had accepted the pay cut, I would have been earning "well below minimum wage", says ex-Evri driver Dave

This shouldn't be happening - according to what Evri's legal director, Hugo Martin, told a parliamentary select committee in January. The company's paid-per-parcel model, he told MPs, made sure that "couriers earn well above national minimum wage".

The committee chair, Labour's Liam Byrne, has now told Panorama that because of the "categorical assurances" that people were not paid below the minimum wage, the company should now be recalled to Parliament to investigate the full picture.

His comments come as a separate, cross-party group of MPs expressed their own concerns about Evri's delivery record last week.

Liam Byrne has a greyish beard and wears a suit and glasses. He sits to the right of the camera and is photographed as he is being interviewed.
Evri gave us "categorical assurances that people were not paid below the minimum wage", says Liam Byrne, chair of the Business and Trade Committee at Westminster

We put Mr Byrne's comments to Evri and a spokesperson said company couriers "generate earnings significantly above the National Living Wage".

The National Living Wage and the National Minimum Wage are currently the same for anyone aged over 21 - £12.21 an hour.

Average courier earnings, the Evri spokesperson continued, "exceeded £20 an hour". The "sector is highly competitive, but we benchmark pay locally", they added.

Small packets, small fees

It wasn't just Dave who told us the introduction of Evri's "small packets" has made it harder to make a living.

Other couriers told us they had started to see more of them in their rounds, and that it was eating into their earnings because they received less money to deliver them.

Rates vary, but Evri pays couriers as little as 35p to deliver one.

The company told us it had introduced the new "small packets" sizing in January to "remain competitive".

However, big parcels, for which couriers would be paid more per delivery, keep getting mislabelled as small packets, some couriers told the BBC.

Getty Images Blue van with Evri logo on the side.Getty Images
Evri introduced "small packets" parcel size in January - which it can pay couriers as little as 35p to deliver

Evri does not do enough to check the items are being accurately weighed and measured by senders, they said - with heavy flatpack furniture and radiators listed as examples of large items which had been "misbanded" and paid for as small packets.

One courier told us he delivered "countless numbers of misbands", leaving him short-changed.

Parcels are labelled by clients, not Evri, the company told the BBC. It said that 99.2% of all parcels were correctly banded - and that "couriers can request checks and upgrades via the courier app, if they think a parcel has been misbanded".

'There's a safe space for everything, mate'

An Evri courier of 10 years told us their colleagues were "cutting corners" because they had to deliver so much in terms of volume to get a decent wage.

"They are not doing the job correctly… parcels go missing," he added. "Piles of parcels are found in hedges."

Our undercover reporter, who we are calling Sam because he wants to remain anonymous, was told by another courier, "if you want to earn money, you need to find a safe place and leave it there".

"You can even throw the parcel at the back door, you only get paid if the parcel is delivered," the courier explained during Sam's six-day stint in October at Evri's West Hallam delivery unit near Nottingham.

As a new starter, Sam was put on a Flex contract, which does not include sick or holiday pay and does not commit to paying the minimum wage, unlike the Plus contract.

It can be difficult for new starters to earn the same as more experienced couriers, as they don't know their patch, so they won't be as efficient.

Sam was told he could be eligible for some extra cash. New starters get payments to ensure they earn adequately while they get used to the work, Evri's lawyers told the BBC.

Couriers told us they are not paid extra for the time it takes to scan the parcels and load them into their vehicles at depots - but Evri says it factors this time into its parcel rates.

Man with a blurred face wearing a black anorak. There is grey sky behind, with trees in the distance. The image was taken undercover, and part of a zip is visible on the right hand side.
"You only get paid if the parcel is delivered. Never take it back," said one courier

Couriers are also only paid if a package is delivered and a photograph is taken - which is supposed to mean giving it to the customer, a neighbour, or finding a safe place, and not leaving it in plain sight outside the delivery address.

If drivers cannot deliver a parcel, they should make at least two more attempts to do so - according to Evri rules - but this takes time.

Back at the depot, a courier told Sam there was not much point trying to redeliver because couriers did not get paid for going back.

"You'll make no money, my friend, unless you get all your parcels out. Get them all out," he said. "There's a safe space for everything, mate."

A woman with a blurred face wearing an orange high-vis gilet and a blue fleece. There is the arc of the roof of a building in the background.
You can deliver 50 parcels an hour on a round, a supervisor tells our undercover reporter

The company says it will deliver about 900 million parcels this year, going to almost every single home in the UK.

But 7% of customers in the six months between January and July said they had reported an Evri parcel not having been delivered - compared to an industry average of 4% - according to Ofcom's recent consumer survey.

The survey also suggested Evri had the most issues for delays in the UK, with 14% of customers reporting a parcel arriving late in the same period. The industry average is 8%, says Ofcom.

Evri told us it provides "a fast, reliable, and cost-effective delivery service" and that its "couriers are local people… and the vast majority do an excellent job and strictly follow our delivery standards".

If "a courier receives a low customer rating for a delivery, this is immediately investigated", it says.

The company, which rebranded from Hermes UK in 2022, has been owned since last year by the American investment firm Apollo Global Management. In the financial year 2023-24, Evri's pre-tax profit almost doubled to nearly £120m.

"I think Evri are making a fortune off the couriers' backs and I think the couriers are being totally ripped off," one courier told us.

For Becky and Jonathan in Hampshire, at least, all was not lost.

Becky started a spreadsheet for other people in the area to list their missing Evri parcels, after seeing how many comments were being left on the village Facebook group.

Almost 90 incidents were reported to the police. A man was arrested but never charged.

Lawyers for Evri told the BBC that this was an isolated incident and that the company took prompt action.

"The performance of our couriers is tracked in real time, with mandatory photo proof for every delivery," the company said.

Becky got a refund from the seller and bought a new Barbie, and Jonathan got his tools replaced by the seller.

What it would take to stop Putin fighting in Ukraine

15 December 2025 at 08:21
BBC A treated image showing Putin with Zelensky in the forefront BBC

Vladimir Putin may have a reputation among some as a ruthless autocrat, a master manipulator of the international scene. But one thing Russia's president does not have is a poker face.

The late US Senator John McCain used to joke that when he looked into Putin's eyes, he saw three things, "a K and a G and a B", a reference to his past life as a Soviet intelligence officer.

I thought of this as I watched footage of Russia's leader sitting opposite American envoys in the Kremlin. He could not hide his emotions; he exuded an air of supreme confidence.

For President Putin reckons the diplomatic tide has turned in his favour, with an improved relationship with America and gains on the battlefield.

Some analysts say Putin has no incentive to retreat from his demands: that Ukraine gives up the last 20% of Donetsk it still controls; that all occupied territory is recognised internationally as Russian; that Ukraine's army is curtailed to a point of impotence; and Nato membership is ruled out forever.

As things stand, there are a few possible scenarios. The first is that US President Donald Trump may try to force Ukraine into a ceasefire on terms unwelcome to its people, one that cedes territory and lacks sufficient security guarantees to deter future Russian aggression.

If Ukraine demurs or Russia vetoes, President Trump has hinted he could wash his hands of the war; last week, he said "sometimes you have to let people fight it out".

AFP via Getty Images US President Donald Trump greets Russian President Vladimir Putin 

AFP via Getty Images
The Trump administration's new national security strategy urged the US to 're-establish strategic stability' with Russia

He could remove the vital US intelligence Ukraine needs to detect incoming Russian drones and target Russian energy facilities.

Another possibility is that the war could just stumble on with Russia's forces continuing to make slow advances in the east.

The Trump administration's new national security strategy implied that Russia is no longer an "existential threat" to the US, and urged the US to "re-establish strategic stability" with Russia.

So, with American support for Ukraine in serious question, what - if anything - could potentially change Putin's mind? And what else could Ukraine, Europe and even China, do differently?

Could Europe do more?

At the moment, the continent is preparing for a ceasefire. Under the banner of the "coalition of the willing", it is preparing an international military force to help Ukraine deter future Russian invasion, alongside a financial effort to help reconstruct the war-ravaged country.

But some officials suggest that Europe should instead prepare for the war to muddle on.

They want to help Ukraine not only "win the fight tonight", with more drones and cash; but also provide longer term support and prepare for a 15 to 20 year war with Russia.

A map of areas of Russian military control in Ukraine

Europe could also do more to help protect Ukrainian skies from drones and missiles. There is already a plan – called the European Sky Shield Initiative – which could be expanded to allow European air defences to protect western Ukraine.

Others argue European troops could be deployed to western Ukraine to help patrol borders, freeing up Ukrainian soldiers to fight on the front line. Most proposals such as this have been rejected for fear of provoking Russia or escalating the conflict.

Keir Giles, senior consulting fellow at the Russia and Eurasia programme at Chatham House think tank, said these fears were based on "nonsense" because Western troops were already present on the ground and Sky Shield could be deployed in western Ukraine with little chance of any clash with Russian aircraft.

European leaders, in his view, had to "insert themselves into the conflict in a manner that will actually make a difference".

WPA Pool/Getty Images (left to right) British Prime Minister Sir Keir Starmer, Ukrainian President Volodymyr Zelensky, French President Emmanuel Macron, German Chancellor Friedrich Merz and Poland's Prime Minister Donald Tusk

WPA Pool/Getty Images
Zelensky has offered to drop Ukraine's aspirations to join the NATO military alliance, according to some reports on Sunday. (Pictured: Starmer with Zelensky, Emmanuel Macron, Friedrich Merz and Donald Tusk)

Mr Giles said: "The only thing that will unarguably, undeniably stop Russian aggression is the presence of sufficiently strong western forces where Russia wants to attack, and the demonstrated will and resolve that they will be used to defend."

This strategy would of course come with huge political difficulty - with some voters in western Europe unwilling to risk a confrontation with Russia.

Few analysts expect Ukraine to reverse the tide and make actual territorial gains of its own.

Having spent several weeks in Ukraine recently, I heard no mention of any Spring offensive, only the need to slow Russia's advance and increase the price it pays in blood and treasure.

Some western diplomats claim Russia's generals are lying to the Russian president, pretending the situation on the ground is better than it is - adding to what they see as a deliberate strategy to exaggerate Russian gains, designed to suggest Ukraine is on the back foot and should thus sue for peace.

According to Thomas Graham in Foreign Affairs, in this year, Russia has seized only 1% of Ukrainian territory at a cost of more than 200,000 dead and wounded.

AFP via Getty Images Infantry recruits take cover from a grenade blast as they undergo a basic training course

AFP via Getty Images
'It is remarkable they [Ukraine] have held off for so long, not least fighting with one hand behind their back,' says Fiona Hill

Fiona Hill, senior fellow at the Center on the United States and Europe at the Brookings Institution, who served on Trump's national security council during his first term, says the biggest thing Putin has in his favour is that many people believe Ukraine is losing.

"Everyone is talking of Ukraine as the loser when it now has the most potent military in Europe," she says.

"Just think what they have done to Russia. It is remarkable they have held off for so long not least fighting with one hand behind their back."

Trade, sanctions and Russia's economy

Then there's the lever of sanctions. Certainly, Russia's economy is suffering. Inflation at 8%, interest rates 16%, growth slowed, budget deficits soaring, real incomes plunging, consumer taxes rising.

A report for the Peace and Conflict Resolution Evidence Platform says Russia's war economy is running out of time. "The Russian economy is substantially less able to finance the war than it was at the beginning of it in 2022," the authors say.

But so far none of this appears to have changed much Kremlin thinking, not least because businesses have found ways of evading restrictions, such as transporting oil on unregistered ghost ships.

Sputnik/Alexander Kazakov/Pool via Reuters Russian President Vladimir Putin in a slight smile
Sputnik/Alexander Kazakov/Pool via Reuters
In this year alone, Russia has seized 1% of Ukrainian territory at a cost of more than 200,000 dead and wounded, according to Thomas Graham in Foreign Affairs

Tom Keatinge, director of the Centre for Finance and Security at Rusi, said western messaging about sanctions was convoluted and there were too many loopholes.

Russia would, he said, work around recent US sanctions on two Russian oil giants, Lukoil and Rosneft, just by re-labelling the exported oil as coming from non-sanctioned companies.

Mr Keatinge said if the West really wanted to hurt Russia's war economy, it would embargo all Russian oil and fully implement secondary sanctions on countries that still buy it. "We need to stop being cute and go full embargo," he said.

"We need to take our implementation of sanctions as seriously as the Kremlin takes circumvention."

In theory, sanctions could also affect Russian public opinion. In October, a survey by the state-run Public Opinion Research Centre (VCIOM) said 56% of respondents said they felt "very tired" of the conflict, up from 47% last year.

But the consensus among Kremlinologists is that much of the Russian public remains supportive of Putin's strategy.

Reuters Ukraine's President Volodymyr Zelenskiy meets with U. President Donald Trump over lunch in the Cabinet Room at the White House in WashingtonReuters
The Ukrainian president arrived in Berlin on Sunday for peace talks with Witkoff and Friedrich Merz (Trump and Zelensky pictured on a previous occasion)

The European Union could agree to use about €200bn (£176bn) of frozen Russian assets to generate a so-called "reparation loan" for Ukraine. The latest European Commission proposal is to raise €90bn (£79bn) over two years.

In Kyiv, officials are already banking on getting the cash. But still the EU hesitates.

Belgium, where the bulk of the Russian assets are held, has long feared being sued by Russia - and on Friday, the Russian Central Bank announced legal action against Belgian bank Euroclear in a Moscow court.

Belgium says it will not agree the loan unless legal and financial risks are shared more explicitly with other EU members. France has concerns, such is its own vast debts, and fears exploiting the frozen assets could undermine the stability of the eurozone.

EU leaders will make a further attempt to agree a deal when they meet in Brussels on 18 December for their final summit before Christmas. But diplomats say there is no guarantee of success.

There is also disagreement over what the cash should be used for: keeping Ukraine's state solvent now or paying for its reconstruction after the war.

Ukraine's conscription question

As for Ukraine, it could mobilise more of its armed forces.

It remains the second-biggest army in Europe (behind Russia), and the most technically advanced - but it is nonetheless struggling to defend an 800-mile frontline.

After almost four years of war, many soldiers are exhausted and desertion rates are rising.

Getty Images Firefighters douse flames at a residential building while rescuers search the rubble for victims after a Russian ballistic missile strike in Kyiv, Ukraine
Getty Images
Ukraine is defending itself against repeated Russian air attacks

Army recruiters are finding it harder to fill gaps as some younger men hide from press gangs or flee the country. But Ukraine could widen its conscription laws.

Currently only men aged 25 to 60 must be available to fight. This is a deliberate strategy by Kyiv to manage Ukraine's demographic challenges; a country with a low birth rate and millions living abroad cannot afford to lose what have been dubbed "the fathers of the future".

This puzzles outsiders. "I find it incredible that Ukraine has not mobilised its young people," one senior UK military figure told me.

"I think Ukraine must be one of the only countries in history facing an existential threat that has not thrown its mad 20-year-olds into the fight."

Fiona Hill said Ukraine had simply learned the lesson of history and the devastating impact World War One had on 20th Century European empires, which declined after failing to rediscover the population growth that had fuelled their economic rise.

"Ukraine is just thinking of their demographic [future]."

Strikes, diplomacy and Trump

If Ukraine could import and manufacture more long-range missiles, it could hit Russia harder and deeper.

This year it stepped up its air strikes on targets both in occupied territory and the Russian Federation. Earlier this month Ukraine's military commanders told Radio Liberty they had hit more than 50 fuel and military-industrial infrastructure facilities in Russia during the autumn.

Alexander Gabuev, director of the Carnegie Russia Eurasia Center, says some Russians experienced fuel shortages earlier this year. "By late October, Ukrainian drones had hit more than half of Russia's thirty-eight major refineries at least once.

"Production outages spread across multiple regions, and some Russian gas stations began rationing fuel."

But would more deep strikes on Russia make an impact, when both the Kremlin and public opinion in Russia seem indifferent?

AFP via Getty Images A woman mourns among graves of Ukrainian servicemen at the Lychakiv cemeteryAFP via Getty Images
As well as defending its territory, Ukraine has stepped up air strikes in the Russian federation

Mick Ryan, former Australian major general and now fellow of the Center for Strategic and International Studies, says deep strikes are not a magic bullet.

"They are an extraordinarily important military endeavour, but insufficient by themselves to force Putin to the negotiating table or to win the war."

Dr Sidharth Kaushal, senior research fellow in military sciences at the Royal United Services Institute (Rusi) think tank, said more deep strikes would certainly damage Russia's energy and military infrastructure, as well as using up its air defence missiles. But he warned the tactic could be counterproductive.

"It could reinforce the argument the Russian leadership makes that an independent Ukraine poses a massive military threat," he said.

There's also - still - a diplomatic route.

Some analysts argue that if Putin is offered a way out of the war, he may choose it.

The theory goes like this: a deal is agreed that allows both sides to claim victory. Say, a ceasefire along the line of contact; some areas demilitarised; no formal territorial recognition. Compromises all round.

But the deal would require the US to engage hard with Russia, setting up negotiating teams, using its power to drive through agreement.

"The United States… needs to deploy its formidable psychological leverage it possesses over Russia,"

Thomas Graham argues. "One cannot overstate the role the United States – and Trump personally – plays in validating Russia as a great power and Putin as a global leader."

China's leverage

The wild card is China. President Xi Jinping is one of the few world leaders Putin listens to. When Xi warned earlier in the conflict against Russian threats of nuclear weapon use, the Kremlin fell swiftly in line.

Russia's war machine is also huge dependent on China's supply of dual use goods – such as electronics or machinery that can be used for civilian and military purposes.

So if Beijing decided it was no longer in China's interests for the war to continue, then it would have substantial leverage over Kremlin thinking.

For now, the US shows no sign of trying to encourage – or force – China to put pressure on Moscow. So the question is whether President Xi would be willing to apply any leverage off his own bat.

Shutterstock Putin shaking hands with President XiShutterstock
President Xi Jinping is one of the few world leaders Putin listens to

At the moment China seems happy for the US to be distracted, for transatlantic allies to be divided, and for the rest of the world to view China as a source of stability. But if Russia's invasion escalated, if global markets were disrupted, if the US applied secondary sanctions on China in punishment for its consumption of cheap Russian energy, then the thinking in Beijing might change.

For now though, Putin believes he is sitting pretty, with time on his side. The longer this conflict goes on, analysts say, the more Ukrainian morale will fall, the more divided its allies will become, and the more territory Russia will gain in Donetsk.

"Either we liberate these territories by force of arms or Ukrainian troops leave these territories," Putin said last week.

"Nothing will change his position," Fiona Hill told me. "Unless he exits stage left. Putin is betting right now that he can keep this going for long enough that circumstances play out to his advantage."

Top picture credit: Reuters

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Can I just check - are my emails holding me back at work?!

15 December 2025 at 08:38
Getty Images Female entrepreneur remote working, holding pen and contemplating, sitting at table, WFHGetty Images

At first glance, my emails are polite and warm, after all "I'm just checking" in on a deadline but "no worries either way".

However, a closer look reveals my messages are punctuated by unnecessary apologies, smiley faces, exclamation marks and even kisses.

I like to think I'm being friendly and approachable, but according to experts, these linguistic habits may be quietly undermining how seriously I'm taken at work.

Careers coach Hannah Salton and etiquette coach William Hanson explain why so many of us write like this and the impact it could be having on how we're perceived, and even promoted at work.

Is your punctuation extra?

"Thanks very much!" I've replied to many an email - my punctuation may be extra but a full stop feels blunt.

People use exclamation marks to show "positivity and enthusiasm," says Hannah.

Women use them three times more often than men, a recent study published in the Journal of Experimental Social Psychology found.

She thinks that’s likely down to the idea that "women are often judged more harshly than men when they are direct and are called bossy and other gendered negative words".

And while a single exclamation mark isn't the problem the cumulative effect can be, warns Hannah.

“If it looks fake or like it's covering up insecurity it could impact credibility,” she explains.

Would you kiss them in real life?

Written communication is notoriously easy to misread, which is why many of us insert an emoji as a picture of our warmth or humour.

But etiquette coach William Hanson warns this can backfire.

"One emoji can mean different things to different people or something entirely unintended," he says.

"It would be better if people used words and a good command of English," he advises.

Emojis can have an "infantile connotation" which could lead to people perceiving you as younger, less senior, capable or responsible, he says.

"I would not put an emoji in an email," he says. "You can be friendly in your writing and remain professional at the same time."

And when it comes to signing off with a kiss, he says: "I would never put a kiss on the end of an email unless I would kiss them on the cheek in real life."

Softening language can dilute authority

"Just checking that you're following me and this all makes sense?"

Emails containing reassurance checkers can be self-depreciating," Hannah says, adding that over time, that tone can subtly shape how someone is perceived.

"As a manager, it's a difficult balance of being liked and respected and if you're not direct, there's a risk of creating an impression of being less capable," she says.

"There are definitely times where communicating in an overly apologetic or overly measured way can make you come across as less impactful."

"A lot of it is unconscious," Hannah says. "No one reads an email and thinks 'oh, they don't back themselves', it's more subtle than that.

"But if you're consistently communicating in a people-pleasing way, that can build up an impression of someone who doesn't back themselves, or who is potentially less competent."

What to cut out of your emails

Here are some of the things you might want to consider losing to appear more professional, our experts suggest:

  • Qualifying words such as "just" ("just checking", "just wondering")
  • Pre-emptive apologies like "sorry to bother you" or "I'm sure you're really busy but…"
  • Reassurance checkers such as "does that make sense?", "hope that's ok" or "no worries either way"
  • Exclamation marks
  • Emojis
  • Kisses or overly warm sign-offs

Hannah and William stress it's not about stripping all warmth or personality from professional communication.

"Personal style is important," Hannah says. "Showcasing personality at work is not a bad thing. You don't want to feel like you have to filter everything you write and remove any personality from it."

But at the same time you shouldn't use certain words and symbols "as a tool to be liked".

A practical way to spot and reduce these habits without losing personality is to pay attention to the emails you receive and notice how different styles make you feel - what sounds clear, confident or reassuring, and what feels excessive, she says.

Salton says AI tools can also be useful for reviewing drafts and removing excess filler or qualifier words.

Sir Cliff Richard reveals prostate cancer treatment

15 December 2025 at 16:13
Getty Images Cliff Richard performs onstage during a concert at Royal Albert Hall on 8 December, 2025 in LondonGetty Images
Sir Cliff was speaking after finishing his latest tour of Australia, New Zealand and the UK

Sir Cliff Richard has revealed he has been treated for prostate cancer.

The 85-year-old singer said the cancer was discovered when he had a check-up for a recent tour, but that it had been caught early and had not spread.

"I was going to Australia and to New Zealand and the promoter said, 'Well we need your insurance, so you need to be checked up for something'. They found that I had... prostate cancer," he told ITV's Good Morning Britain.

"The good fortune was that it was not very old, and the other thing is that it had not metastasized. It hadn't moved, nothing into bones or anything like that."

Sir Cliff was speaking to journalist Dermot Murnaghan, who revealed in June that he has stage four prostate cancer.

The singer said: "I don't know whether it's going to come back. We can't tell those sort of things but we need to, absolutely, I'm convinced, get there, get tested, get checked."

Sir Cliff also said he wants to work with the King to improve cancer screening for men, after the King spoke last week about his own cancer treatment and emphasised the importance of checks to catch cancer at an early stage.

The musician described the lack of a national screening programme as "absolutely ridiculous".

"We have governments to look after our country and those who live in that country, so I can't see how you can say, 'Oh we can do this, we can do that, but we don't do this for these people'," he said.

"We all deserve to have the same ability to have a test and then start treatments really early.

"It seems to me - I've only been for one year now in touch with cancer, but every time I've talked with anybody, this has come up and so I think our government must listen to us."

Sir Cliff is known for decades of hits including The Young Ones, We Don't Talk Anymore and Summer Holiday.

Last month, the National Screening Committee – which advises governments across the UK – said a screening programme for prostate cancer for all men in the UK is not justified.

They say only men with specific genetic mutations that lead to more aggressive tumours should be eligible.

A three-month consultation began at the end of November before the committee meets again and gives its final advice to ministers in England, Wales, Northern Ireland and Scotland, who will each have to make their own decision on prostate screening.

Pro-democracy Hong Kong tycoon Jimmy Lai convicted in high-profile national security trial

15 December 2025 at 16:03
Getty Images Jimmy Lai holds a banner and is wrapped in plastic overlay as he marches in the rain along Queen's Road Central during a protest in the Central district of Hong Kong, China, on Sunday, Aug. 18, 2019.Getty Images
Lai has been found guilty of national security offences for his role in the 2019 protests that rocked Hong Kong

Hong Kong pro-democracy campaigner and media tycoon Jimmy Lai has been found guilty of colluding with foreign forces under the the city's controversial national security law (NSL).

The 78-year-old, who has been in jail since December 2020, pleaded not guilty. He faces life in prison and is expected to be sentenced early next year.

Lai used his now-defunct Apple Daily newspaper as part of a wider effort to lobby foreign governments to impose sanctions on Hong Kong and China, the court found.

Hong Kong's chief executive John Lee welcomed the verdict, noting that Lai's actions "damaged the country's interests and the welfare of Hong Kongers", but rights groups called it "a cruel judicial farce".

They say the NSL, which Beijing defends as essential for the city's stability, has been used to crush dissent.

There is "no doubt" that Jimmy Lai "harboured hatred" for the People's Republic of China (PRC), Judge Esther Toh said on Monday, citing his "constant invitation to the US to help bring down the government of the PRC with the excuse of helping the people of Hong Kong".

When Lai testified in November, he denied all the charges against him, saying he had "never" used his foreign contacts to influence foreign policy on Hong Kong.

Asked about his meeting with then US Vice President Mike Pence, Lai said he did not ask anything of him: "I would just relay to him what happened in Hong Kong when he asked me."

He was also asked about his meeting with then secretary of state Mike Pompeo, to which he said he had asked Pompeo, "not to do something but to say something, to voice support for Hong Kong".

Lai, a UK citizen and one of the fiercest critics of the Chinese state, was a key figure in the pro-democracy protests that engulfed Hong Kong in 2019. Beijing responded to the months-long demonstrations, which sometimes erupted into violent clashes with police, by introducing the NSL.

The law was enacted without consulting the Hong Kong legislature and gave authorities broad powers to charge and jail people they deemed a threat to the city's law and order, or the government's stability.

Lai was accused of violating the NSL for his role in the protests and also through his tabloid Apple Daily, which became a standard bearer for the pro-democracy movement.

Monday's ruling also found Lai guilty of publishing seditious material on Apple Daily under a separate colonial-era law.

Lai appeared calm as the verdict was read out and waved goodbye to his family as he was escorted out of the courtroom. Lai's wife Teresa and one of his sons were in court, along with Cardinal Joseph Zen, a long-time friend who baptised Lai in 1997.

Getty Images Teresa Lai, wife of former media mogul Jimmy Lai, their son Lai Shun Yan, center, and Joseph Zen, cardinal of the Holy Roman Church, arrive at court.Getty Images
Jimmy Lai's wife, Teresa, their son Shun Yan and Cardinal Joseph Zen arrive at court

"Mr Lai's spirit is okay," his lawyer Robert Pang said after the verdict. "The judgement is so long that we'll need some time to study it first. I don't have anything to add at the moment." He did not say whether they would appeal.

"The Chinese government abused Jimmy Lai with the aim of silencing all those who dare to criticise the CCP [Chinese Communist Party]," said Elaine Pearson, Asia Director at Human Rights Watch, following the verdict.

"In the face of the farce of Jimmy Lai's case, governments should pressure the authorities to withdraw the case and release him immediately."

Western governments, including the UK and US, have for years called for Lai's release, which Beijing and Hong Kong have rejected.

US President Donald Trump had earlier vowed to "do everything to save" Lai while UK PM Keir Starmer had said securing his release was a "priority".

A test of judicial independence

Lai's trial came to be widely seen as yet another test of judicial independence for Hong Kong's courts, which have been accused of toeing Beijing's line since 2019, when it tightened its control over the city.

Hong Kong authorities insist the rule of law is intact but critics point to the hundreds of protesters and activists who have been jailed under the NSL - and its nearly 100% conviction rate as of May this year.

Bail is also often denied in NSL cases and that was the case with Lai too, despite rights groups and Lai's children raising concerns about his deteriorating health. He has reportedly been held in solitary confinement.

Lai's son Sebastien told the BBC earlier this year that his father's "body is breaking down" - "Given his age, given his health... he will die in prison."

The Hong Kong government has also been criticised for barring foreign lawyers from working on NSL cases without prior permission. They said it was a national security risk, although foreign lawyers had operated in the city's courts for decades. Subsequently Lai was denied his choice of lawyer, who was based in the UK.

Lai now joins dozens of figures of the city's pro-democracy movement who have been sentenced to prison under the NSL.

The chief of Hong Kong's national security police addressed the media after the verdict, saying Lai had "fabricated news" in pursuit of "political goals".

On the mainland, state-run Global Times quoted a Hong Kong election committee member as saying that the case sends a "clear message": "Any attempt to split the country or undermine Hong Kong's prosperity and stability will be met with severe punishment under the law."

Watch: Jimmy Lai's son speaks to the BBC about China-UK relations

From tycoon to activist

Lai, who was born in mainland China, fled to Hong Kong when he was 12 years old and got his footing as a businessman after founding the international clothing brand Giordano.

His journey as a democracy activist began after China brutally crushed pro-democracy protests in Beijing's Tiananmen Square in 1989.

Lai started writing columns criticising the massacre and went on to launch a string of popular pro-democracy publications, including Apple Daily and Next.

Even now, many Hong Kongers see him as a leading voice for democracy - about 80 people had queued to enter the court ahead of the verdict on Monday.

One of them was Ms Lam who didn't want to share her full name. An apple in hand, she said she started queuing around 11:00 local time on Sunday – nearly a full day before the session – because dozens of people had come before her. It was a cold night, she said, but she did it because she had wanted to wish Lai good luck.

"We all feel frustrated and powerless. Yet, there must be an ending to the whole issue and time comes when it comes," a former Apple daily journalist, who was also in court, told the BBC.

"Jimmy always said that he was indebted to Hong Kong... but I think Hong Kong and most Hong Kongers are so grateful to have him upholding the core values, good faith and integrity for the community at the expense of his well being and personal freedom."

In his testimony, Lai had said that he had "never allowed" his newspaper's staff to advocate for Hong Kong independence, which he described as a "conspiracy" and "too crazy to think about".

"The core values of Apple Daily are actually the core values of the people of Hong Kong," he had said. These values, he added, include the "rule of law, freedom, pursuit of democracy, freedom of speech, freedom of religion, freedom of assembly".

Ex-England cricket captain Michael Vaughan says hearing gunshots was terrifying

15 December 2025 at 15:57

Hearing Bondi attacks was terrifying - Vaughan

Michael VaughanImage source, Getty Images
Image caption,

Vaughan described the response of authorities, restaurant staff, and bystanders as "incredible"

  • Published

Former England captain Michael Vaughan has described hearing gunshots during Sunday's terror attack at Bondi Beach as "terrifying".

Vaughan, who is in Australia commentating on the Ashes, was locked inside a restaurant "a few hundred yards from Bondi" for several hours alongside his wife, sister-in-law, two daughters, and a friend.

The 51-year-old, who is staying in nearby Coogee and had spent the day with his family watching his son's cricket match, was on his phone outside the restaurant when he heard what he thought was "fireworks" coming from the beach before being told to get inside by a bouncer.

Police have declared it a terrorist incident targeting the Jewish community.

Authorities have confirmed that at least 15 civilians, including one child, have been killed in the attack, which targeted a Hanukkah celebration on the beach.

Speaking to BBC Radio 5 Live, Vaughan said: "Yesterday was a surreal day that I don't really want to go through again.

"I'm deeply saddened by everything that has gone on.

"To be 300 yards away, in a pub locked away, scary times.

"I look at Bondi and Sydney in particular - it's like my second home. Australia is an amazing country, and it's probably one of the countries in the whole world where I always say it's the safest. It's the safest place."

Police have confirmed a father and son were the alleged shooters, with the older man killed at the scene and the other in hospital in a critical condition.

Writing in The Telegraph, external, Vaughan added: "Like most people, I have been at home watching terrorist attacks unfold in London, or Manchester, near where I live.

"That all feels very close to home, and is scary. But to be so close that you can hear it happening is terrifying."

The third Ashes Test in Adelaide will go ahead as planned on Wednesday (Tuesday 2330 GMT). While Vaughan expects it to be a "sombre scene", he also described Australia as an "amazing country" which will "bounce back".

"Both teams are going to be affected. It's happened too close. We all know Australia and Sydney too well, but you have got to get on," Vaughan said.

"On Wednesday morning, it's a chance for the cricketers to showcase what Australia is about.

"There'll be a sombre scene for quite a time in the Test match but you can't allow two people to say to all of us that everything has to stop. They want us to stop, do nothing, and not get on with our lives.

"It's very important that cricket goes on and Australia will bounce back."

Tributes planned before third Test

Cricket Australia has confirmed there will be a tribute and moment of silence ahead of the third Test, with both sides wearing black armbands.

The England & Wales Cricket Board also issued a statement of support, writing: "Everyone in the England cricket team is deeply saddened by the horrific events at Bondi beach yesterday evening.

"Our thoughts are with the victims, their families, and friends at this deeply distressing time. We stand alongside the people of Sydney, the Jewish community, and our heartfelt condolences go to all those affected."

Speaking at a news conference at the Adelaide Oval on Monday, England vice-captain Harry Brook said: "[The attack] was a horrendous day for everybody involved on Bondi Beach. We are really thinking about them and the horrific incidents that happened.

"We support them all the way through and we're just extremely sorry for what happened."

Australia spinner Nathan Lyon, who plays for New South Wales, said: "I was at the hotel like everyone else watching it all unfold on the news.

"We're extremely saddened. It's a horrific day for everyone involved. We stand by them and our thoughts and prayers are with them.

"Nothing I'm going to say right now is going to make anyone feel any better. Other than that we're thinking of them and hopefully they can get through this."

South Australia Premier Peter Malinauskas says there will be additional security at the Adelaide Oval.

"This is done only as a precautionary measure, but it is appropriate that we are at a crescent sense of alertness just at the moment for the time being," he said.

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'Hero' who wrestled gun from shooter named as Ahmed al Ahmed

15 December 2025 at 15:44
BBC A still image of a man in a white t-shirt tackling a gun from a shooter BBC
Mr Ahmed managed to wrestle the gun from the attacker in the struggle

A "hero" bystander who was filmed wrestling a gun from one of the Bondi Beach attackers has been named as 43-year-old Ahmed al Ahmed.

Video verified by the BBC showed Mr Ahmed run at the gunman and seize his weapon, before turning the gun round on him, forcing his retreat.

Mr Ahmed, a fruit shop owner and father of two, remains in hospital, where he has undergone surgery for bullet wounds to his arm and hand, his family told 7News Australia.

Eleven people were killed in the shooting on Sunday night, as more than 1,000 people attended an event to celebrate Hanukkah. The attack has since been declared by police as a terrorist incident targeting the Jewish community.

Mr Ahmed's cousin, Mustafa, told 7News Australia: "Still he is in hospital and we don't know exactly what is going on, the doctor says he is OK.

"We hope he is OK, he is a hero, 100% he is a hero. He has two shots, one in his arm and one in his hand, he has had to have an operation."

Watch: Eyewitness captures moment man tackles and disarms Bondi shooter

Two gunmen are believed to have carried out the attack, with police investigating whether others were involved. One of the gunmen was killed, with a second in "critical condition," police say.

The footage of Mr Ahmed's intervention has been shared widely online.

It shows one of the gunmen standing behind a palm tree near a small pedestrian bridge, aiming and shooting his gun towards a target out of shot.

Mr Ahmed, who was hiding behind a parked car, is seen leaping out at the attacker, who he tackles.

He manages to wrestle the gun from the attacker, pushes him to the ground and points the gun towards him. The attacker retreats.

He then lowers the weapon and raises one hand in the air, appearing to show police he was not one of the shooters.

Nearby on the bridge, another gunman continues firing. It's unclear who or what he is aiming at.

At a news conference late on Sunday, New South Wales Premier Chris Minns paid tribute to the bravery of Mr Ahmed, who was unnamed at the time.

"That man is a genuine hero, and I've got no doubt there are many, many people alive tonight as a result of his bravery."

Australian Prime Minister Anthony Albanese said: "We have seen Australians today run towards danger in order to help others.

"These Australians are heroes, and their bravery has saved lives."

A 10-year-old, two rabbis and a Holocaust survivor: Who are the Bondi shooting victims?

15 December 2025 at 14:51
AFP via Getty Images Two women comfort each other as they stare at flowers left in tribute to the victims of Sunday's shooting attack at Bondi beach. One of the women, dressed in a yellow shirt, is sitting on the road, while the other kneels next to her with her hand on her shoulder. AFP via Getty Images

At least 15 civilians have been confirmed dead in Sunday's shooting attack at Bondi beach.

Many were attending an event to mark the first day of the Jewish festival of Hanukkah.

Authorities have confirmed that two rabbis, a Holocaust survivor and a 10-year-old girl were among the victims.

This is what we know about those identified so far:

Matilda, 10

Authorities confirmed that a 10-year-old girl, named by her family to local media as Matilda, was among the dead.

Irina Goodhew, who organised a fundraiser for the girl's mother and said she was the child's former teacher, wrote: " I knew her as a bright, joyful, and spirited child who brought light to everyone around her.'

The Harmony Russian School of Sydney also confirmed that she was one of its students.

"We are deeply saddened to share the news that a former student of our school has passed away in the hospital due to injuries sustained from a gunshot," the school wrote on Facebook.

"Our thoughts and heartfelt condolences go out to her family, friends, and everyone affected by this tragic event … Her memory will remain in our hearts, and we honor her life and the time she spent as part of our school family."

Meanwhile her aunt spoke to ABC news and said that Matilda's sister, who was with her when she was shot, was struggling to come to terms with the loss.

"They were like twins — they've never been separated," she told the ABC.

Rabbi Eli Schlanger

Supplied A middle aged man with glasses looks at the camera, behind him is a grassy field.Supplied
Eli Schlanger was known as the Bondi rabbi

Known as the "Bondi Rabbi", Eli Schlanger, 41, was one of the key organisers of Sunday's event. He was head of the local Chabad mission, an international Hasidic Jewish organisation based in Brooklyn.

The death of the British-born father of five was confirmed by his cousin, Rabbi Zalman Lewis.

"My dear cousin, Rabbi Eli Schlanger @bondirabbi was murdered in today's terrorist attack in Sydney," Zalman wrote on Instagram. "He leaves behind his wife & young children, as well as my uncle & aunt & siblings … He was truly an incredible guy".

In a post on its website, Chabad said Schlanger's youngest child was just two months old.

"He was the most godly, humane, kind, gracious human being I think I've ever met," Alex Ryvchin of the Executive Council of Australia Jewry, told reporters at Bondi on Monday morning.

Dan Elkayam

The death of French national Dan Elkayam was confirmed by Frances's Foreign Minister Jean-Noël Barrot.

"It's with immense sadness that we have learnt that our compatriot Dan Elkayam was among the victims of the terrorist attack that hit Jewish families gathered on the beach at Bondi in Sydney," he wrote on social media. "We mourn with his family and loved ones, with the Jewish community and the Australian people."

According to his LinkedIn profile, Elkayam worked as an IT analyst for NBCUniversal and had moved to Australia last year.

He was also a keen footballer, and "an integral member" of our premier league squad, the Rockdale Ilindin Football Club in west Sydney wrote on its Facebook page.

He was "an extremely talented and popular figure amongst team mates. Our deepest and sincerest condolances to Dan's family, friends and all that knew him. He will be missed," the club wrote.

Alexander Kleytman

Alexander Kleytman was a holocaust survivor who came to Australia from Ukraine.

"I have no husband. I don't know where is his body. Nobody can give me any answer," his wife Larisa Kleytman told reporters outside a Sydney hospital late on Sunday.

"We were standing and suddenly came the 'boom boom', and everybody fell down. At this moment he was behind me and at one moment he decided to go close to me. He pushed his body up because he wanted to stay near me," she told the Australian.

Chabad wrote on X that Alexander "died shielding her from the gunman's bullets. In addition to his wife, he leaves behind two children and 11 grandchildren."

The couple shared some of their life story with Jewish Care in 2023.

"As children, both Larisa and Alexander faced the unspeakable terror of the Holocaust," the health organisation wrote in its annual report.

"Alex's memories are particularly harrowing; recalling the dreadful conditions in Siberia where he, along with his mother and younger brother, struggled for survival."

How Bondi Beach shooting unfolded minute by minute

Peter Meagher

Former police officer Peter Meagher was working as a freelance photographer at the Hanukkah event when he was killed, his rugby club confirmed.

"For him it was simply a catastrophic case of being in the wrong place and at the wrong time," Mark Harrison, the general manager of Randwick Rugby Club, wrote on its website.

"'Marzo, as he was universally known, was a much loved figure and absolute legend in our club, with decades of voluntary involvement, he was one of the heart and soul figures of Randwick Rugby."

The club said he had spent almost four decades in the NSW Police Force where he was "hugely respected by colleagues".

"The tragic irony is that he spent so long in the dangerous front line as a Police Officer and was struck down in retirement while taking photos in his passion role is really hard to comprehend," the club said.

Reuven Morrison

Reuven Morrison migrated to Australia from the former Soviet Union in the 1970s as a teenager, according to an interview he gave to the ABC exactly a year ago.

"We came here with the view that Australia is the safest country in the world and the Jews would not be faced with such anti-Semitism in the future, where we can bring up our kids in a safe environment," he told the national broadcaster.

Confirming his death, Chabad said that he was a longtime resident of Melbourne, but that he "discovered his Jewish identity in Sydney".

"A successful businessman whose main goal was to give away his earnings to charities dear to his heart, notably Chabad of Bondi," the organisation wrote on X.

Hollywood director Rob Reiner and wife Michele found dead in LA home

15 December 2025 at 15:31
Getty Images Hollywood actor and director Rob Reiner wearing a black cap and black jacket.Getty Images

Two people have been found dead at a home in Los Angeles identified by authorities as the residence of director and actor Rob Reiner, authorities say.

Firefighters were called to a house in Brentwood on Sunday afternoon, where they found the bodies of a 78-year-old man and 68-year-old woman who were pronounced dead at the scene, the LA Fire Department said.

Authorities did not immediately identify them or the circumstances surrounding their deaths.

Rob Reiner is 78 and his wife, Michele, is 68.

Reiner is a storied Hollywood filmmaker whose movies include classics such as The Princess Bride, When Harry Met Sally, and This is Spinal Tap.

This breaking news story is being updated and more details will be published shortly. Please refresh the page for the fullest version.

You can receive Breaking News on a smartphone or tablet via the BBC News App. You can also follow @BBCBreaking on X to get the latest alerts.

'Throw the parcel at the back door' - Evri couriers tell of pressure to earn a decent wage

15 December 2025 at 14:01
Watch Panorama's undercover filming: "You'll make no money my friend unless you get all your parcels out. Get them all out."

When Becky ordered a Barbie doll for her daughter, she got a notification from delivery firm Evri saying it had arrived. There was just one problem: it was nowhere to be seen.

There was no parcel at her front door, in the Hampshire village of Twyford, and the photo she was sent of its location was not one she recognised.

Becky turned detective - and she discovered that reports of similar incidents nearby had "snowballed".

Around the corner, her neighbour Jonathan had received a similar notification. It showed a photo of a parcel of tools he was expecting - taken inside a car - but nothing had been delivered. He tried to take it up with Evri, but told BBC Panorama that "they don't respond - it's very frustrating".

Becky has long brown hair and wears a dark purple top. Behind her is a Barbie doll house and a large white shelving unit.
"You feel like you're playing Russian roulette" as to whether the parcel is going to arrive, says customer Becky

With millions relying on delivery companies to send their parcels this Christmas, we have been investigating Evri, including sending a journalist undercover as a courier.

The company is a market leader, but a recent customer survey of the 11 biggest delivery firms by industry regulator, Ofcom, suggested Evri had the most issues for parcels not being delivered and the highest level of customer dissatisfaction.

Amazon and FedEx came top for customer satisfaction.

While Evri disputes Ofcom's findings, 30 current and former workers have told us problems are being caused by growing pressures on couriers."They have to deliver so much volume now for a decent pay," one told us.

The link between poor service and work pressures was further borne out by Panorama's investigation, which found:

  • Couriers at an Evri depot in the Midlands describing how to cut corners to complete deliveries on time - with one telling our undercover reporter: "You can even throw the parcel at the back door"
  • Changes to Evri's pay rates have led some workers to claim they are earning less than minimum wage
  • New, lower pay rates for so-called "small packets" were also affecting courier earnings, we were told
  • Larger items being "misbanded" as small packets, some couriers told us, including heavy flatpack furniture and radiators

In Hampshire, parcels started to go missing in Twyford six months after a regular courier, Dave, left Evri. He worked as an Evri courier for six years, often with his wife, and they earned about £60,000 a year between them.

Like all Evri couriers, Dave was self-employed. But, because Evri pays couriers by the parcel, and sets the rate per parcel, it felt like the company was in the driving seat.

Changes to Evri's parcel rates last January, meant it no longer made financial sense to carry on, Dave told us. It would have led to him being paid less than the minimum wage, he says.

The amount Evri couriers are paid depends on the size and weight of the parcels they deliver and how far they must travel.

Couriers like Dave, who was on an Evri Plus contract, are supposed to be guaranteed at least the National Minimum Wage - currently £12.21 per hour for those aged 21 and over.

Dave says he estimated that with Evri's changes, including a new "small packets" rate, he would earn £10 an hour.

"You were always looking over your shoulder, wondering what might come next in terms of reducing your rates," he told us. "So that you're paid less for what you're doing even though you're doing the same job."

Another Evri Plus courier told Panorama he could earn as little as £7 or £8 an hour at times, once fuel and his vehicle's running costs had been taken into account.

Dave wearing a black beanie and coat walks up to the door of his white van.
If I had accepted the pay cut, I would have been earning "well below minimum wage", says ex-Evri driver Dave

This shouldn't be happening - according to what Evri's legal director, Hugo Martin, told a parliamentary select committee in January. The company's paid-per-parcel model, he told MPs, made sure that "couriers earn well above national minimum wage".

The committee chair, Labour's Liam Byrne, has now told Panorama that because of the "categorical assurances" that people were not paid below the minimum wage, the company should now be recalled to Parliament to investigate the full picture.

His comments come as a separate, cross-party group of MPs expressed their own concerns about Evri's delivery record last week.

Liam Byrne has a greyish beard and wears a suit and glasses. He sits to the right of the camera and is photographed as he is being interviewed.
Evri gave us "categorical assurances that people were not paid below the minimum wage", says Liam Byrne, chair of the Business and Trade Committee at Westminster

We put Mr Byrne's comments to Evri and a spokesperson said company couriers "generate earnings significantly above the National Living Wage".

The National Living Wage and the National Minimum Wage are currently the same for anyone aged over 21 - £12.21 an hour.

Average courier earnings, the Evri spokesperson continued, "exceeded £20 an hour". The "sector is highly competitive, but we benchmark pay locally", they added.

Small packets, small fees

It wasn't just Dave who told us the introduction of Evri's "small packets" has made it harder to make a living.

Other couriers told us they had started to see more of them in their rounds, and that it was eating into their earnings because they received less money to deliver them.

Rates vary, but Evri pays couriers as little as 35p to deliver one.

The company told us it had introduced the new "small packets" sizing in January to "remain competitive".

However, big parcels, for which couriers would be paid more per delivery, keep getting mislabelled as small packets, some couriers told the BBC.

Getty Images Blue van with Evri logo on the side.Getty Images
Evri introduced "small packets" parcel size in January - which it can pay couriers as little as 35p to deliver

Evri does not do enough to check the items are being accurately weighed and measured by senders, they said - with heavy flatpack furniture and radiators listed as examples of large items which had been "misbanded" and paid for as small packets.

One courier told us he delivered "countless numbers of misbands", leaving him short-changed.

Parcels are labelled by clients, not Evri, the company told the BBC. It said that 99.2% of all parcels were correctly banded - and that "couriers can request checks and upgrades via the courier app, if they think a parcel has been misbanded".

'There's a safe space for everything, mate'

An Evri courier of 10 years told us their colleagues were "cutting corners" because they had to deliver so much in terms of volume to get a decent wage.

"They are not doing the job correctly… parcels go missing," he added. "Piles of parcels are found in hedges."

Our undercover reporter, who we are calling Sam because he wants to remain anonymous, was told by another courier, "if you want to earn money, you need to find a safe place and leave it there".

"You can even throw the parcel at the back door, you only get paid if the parcel is delivered," the courier explained during Sam's six-day stint in October at Evri's West Hallam delivery unit near Nottingham.

As a new starter, Sam was put on a Flex contract, which does not include sick or holiday pay and does not commit to paying the minimum wage, unlike the Plus contract.

It can be difficult for new starters to earn the same as more experienced couriers, as they don't know their patch, so they won't be as efficient.

Sam was told he could be eligible for some extra cash. New starters get payments to ensure they earn adequately while they get used to the work, Evri's lawyers told the BBC.

Couriers told us they are not paid extra for the time it takes to scan the parcels and load them into their vehicles at depots - but Evri says it factors this time into its parcel rates.

Man with a blurred face wearing a black anorak. There is grey sky behind, with trees in the distance. The image was taken undercover, and part of a zip is visible on the right hand side.
"You only get paid if the parcel is delivered. Never take it back," said one courier

Couriers are also only paid if a package is delivered and a photograph is taken - which is supposed to mean giving it to the customer, a neighbour, or finding a safe place, and not leaving it in plain sight outside the delivery address.

If drivers cannot deliver a parcel, they should make at least two more attempts to do so - according to Evri rules - but this takes time.

Back at the depot, a courier told Sam there was not much point trying to redeliver because couriers did not get paid for going back.

"You'll make no money, my friend, unless you get all your parcels out. Get them all out," he said. "There's a safe space for everything, mate."

A woman with a blurred face wearing an orange high-vis gilet and a blue fleece. There is the arc of the roof of a building in the background.
You can deliver 50 parcels an hour on a round, a supervisor tells our undercover reporter

The company says it will deliver about 900 million parcels this year, going to almost every single home in the UK.

But 7% of customers in the six months between January and July said they had reported an Evri parcel not having been delivered - compared to an industry average of 4% - according to Ofcom's recent consumer survey.

The survey also suggested Evri had the most issues for delays in the UK, with 14% of customers reporting a parcel arriving late in the same period. The industry average is 8%, says Ofcom.

Evri told us it provides "a fast, reliable, and cost-effective delivery service" and that its "couriers are local people… and the vast majority do an excellent job and strictly follow our delivery standards".

If "a courier receives a low customer rating for a delivery, this is immediately investigated", it says.

The company, which rebranded from Hermes UK in 2022, has been owned since last year by the American investment firm Apollo Global Management. In the financial year 2023-24, Evri's pre-tax profit almost doubled to nearly £120m.

"I think Evri are making a fortune off the couriers' backs and I think the couriers are being totally ripped off," one courier told us.

For Becky and Jonathan in Hampshire, at least, all was not lost.

Becky started a spreadsheet for other people in the area to list their missing Evri parcels, after seeing how many comments were being left on the village Facebook group.

Almost 90 incidents were reported to the police. A man was arrested but never charged.

Lawyers for Evri told the BBC that this was an isolated incident and that the company took prompt action.

"The performance of our couriers is tracked in real time, with mandatory photo proof for every delivery," the company said.

Becky got a refund from the seller and bought a new Barbie, and Jonathan got his tools replaced by the seller.

Pro-democracy Hong Kong tycoon Jimmy Lai found guilty of colluding with foreign forces

15 December 2025 at 14:41
Getty Images Jimmy Lai holds a banner and is wrapped in plastic overlay as he marches in the rain along Queen's Road Central during a protest in the Central district of Hong Kong, China, on Sunday, Aug. 18, 2019.Getty Images
Lai has been found guilty of national security offences for his role in the 2019 protests that rocked Hong Kong

Hong Kong pro-democracy campaigner and media tycoon Jimmy Lai has been found guilty of colluding with foreign forces under the the city's controversial national security law (NSL).

The 78-year-old, who has been in jail since December 2020, pleaded not guilty. He faces life in prison and is expected to be sentenced early next year.

Lai used his now-defunct Apple Daily newspaper as part of a wider effort to lobby foreign governments to impose sanctions on Hong Kong and China, the court found.

Hong Kong's chief executive John Lee welcomed the verdict, noting that Lai's actions "damaged the country's interests and the welfare of Hong Kongers", but rights groups called it "a cruel judicial farce".

They say the NSL, which Beijing defends as essential for the city's stability, has been used to crush dissent.

There is "no doubt" that Jimmy Lai "harboured hatred" for the People's Republic of China (PRC), Judge Esther Toh said on Monday, citing his "constant invitation to the US to help bring down the government of the PRC with the excuse of helping the people of Hong Kong".

When Lai testified in November, he denied all the charges against him, saying he had "never" used his foreign contacts to influence foreign policy on Hong Kong.

Asked about his meeting with then US Vice President Mike Pence, Lai said he did not ask anything of him: "I would just relay to him what happened in Hong Kong when he asked me."

He was also asked about his meeting with then secretary of state Mike Pompeo, to which he said he had asked Pompeo, "not to do something but to say something, to voice support for Hong Kong".

Lai, a UK citizen and one of the fiercest critics of the Chinese state, was a key figure in the pro-democracy protests that engulfed Hong Kong in 2019. Beijing responded to the months-long demonstrations, which sometimes erupted into violent clashes with police, by introducing the NSL.

The law was enacted without consulting the Hong Kong legislature and gave authorities broad powers to charge and jail people they deemed a threat to the city's law and order, or the government's stability.

Lai was accused of violating the NSL for his role in the protests and also through his tabloid Apple Daily, which became a standard bearer for the pro-democracy movement.

Monday's ruling also found Lai guilty of publishing seditious material on Apple Daily under a separate colonial-era law.

Lai appeared calm as the verdict was read out and waved goodbye to his family as he was escorted out of the courtroom. Lai's wife Teresa and one of his sons were in court, along with Cardinal Joseph Zen, a long-time friend who baptised Lai in 1997.

Getty Images Teresa Lai, wife of former media mogul Jimmy Lai, their son Lai Shun Yan, center, and Joseph Zen, cardinal of the Holy Roman Church, arrive at court.Getty Images
Jimmy Lai's wife, Teresa, their son Shun Yan and Cardinal Joseph Zen arrive at court

"Mr Lai's spirit is okay," his lawyer Robert Pang said after the verdict. "The judgement is so long that we'll need some time to study it first. I don't have anything to add at the moment." He did not say whether they would appeal.

"The Chinese government abused Jimmy Lai with the aim of silencing all those who dare to criticise the CCP [Chinese Communist Party]," said Elaine Pearson, Asia Director at Human Rights Watch, following the verdict.

"In the face of the farce of Jimmy Lai's case, governments should pressure the authorities to withdraw the case and release him immediately."

Western governments, including the UK and US, have for years called for Lai's release, which Beijing and Hong Kong have rejected.

US President Donald Trump had earlier vowed to "do everything to save" Lai while UK PM Keir Starmer had said securing his release was a "priority".

A test of judicial independence

Lai's trial came to be widely seen as yet another test of judicial independence for Hong Kong's courts, which have been accused of toeing Beijing's line since 2019, when it tightened its control over the city.

Hong Kong authorities insist the rule of law is intact but critics point to the hundreds of protesters and activists who have been jailed under the NSL - and its nearly 100% conviction rate as of May this year.

Bail is also often denied in NSL cases and that was the case with Lai too, despite rights groups and Lai's children raising concerns about his deteriorating health. He has reportedly been held in solitary confinement.

Lai's son Sebastien told the BBC earlier this year that his father's "body is breaking down" - "Given his age, given his health... he will die in prison."

The Hong Kong government has also been criticised for barring foreign lawyers from working on NSL cases without prior permission. They said it was a national security risk, although foreign lawyers had operated in the city's courts for decades. Subsequently Lai was denied his choice of lawyer, who was based in the UK.

Lai now joins dozens of figures of the city's pro-democracy movement who have been sentenced to prison under the NSL.

The chief of Hong Kong's national security police addressed the media after the verdict, saying Lai had "fabricated news" in pursuit of "political goals".

On the mainland, state-run Global Times quoted a Hong Kong election committee member as saying that the case sends a "clear message": "Any attempt to split the country or undermine Hong Kong's prosperity and stability will be met with severe punishment under the law."

Watch: Jimmy Lai's son speaks to the BBC about China-UK relations

From tycoon to activist

Lai, who was born in mainland China, fled to Hong Kong when he was 12 years old and got his footing as a businessman after founding the international clothing brand Giordano.

His journey as a democracy activist began after China brutally crushed pro-democracy protests in Beijing's Tiananmen Square in 1989.

Lai started writing columns criticising the massacre and went on to launch a string of popular pro-democracy publications, including Apple Daily and Next.

Even now, many Hong Kongers see him as a leading voice for democracy - about 80 people had queued to enter the court ahead of the verdict on Monday.

One of them was Ms Lam who didn't want to share her full name. An apple in hand, she said she started queuing around 11:00 local time on Sunday – nearly a full day before the session – because dozens of people had come before her. It was a cold night, she said, but she did it because she had wanted to wish Lai good luck.

"We all feel frustrated and powerless. Yet, there must be an ending to the whole issue and time comes when it comes," a former Apple daily journalist, who was also in court, told the BBC.

"Jimmy always said that he was indebted to Hong Kong... but I think Hong Kong and most Hong Kongers are so grateful to have him upholding the core values, good faith and integrity for the community at the expense of his well being and personal freedom."

In his testimony, Lai had said that he had "never allowed" his newspaper's staff to advocate for Hong Kong independence, which he described as a "conspiracy" and "too crazy to think about".

"The core values of Apple Daily are actually the core values of the people of Hong Kong," he had said. These values, he added, include the "rule of law, freedom, pursuit of democracy, freedom of speech, freedom of religion, freedom of assembly".

Vote for your Sports Personality Team of the Year

15 December 2025 at 15:01

Vote for your Sports Personality Team of the Year

A graphic showing Zoe Aldcroft, Leah Williamson and Luke DonaldImage source, BBC Sport
  • Published

Voting is now open for the Team of the Year award that will be presented at Sports Personality of the Year 2025.

England's Euro 2025-winning women's football team, the country's Women's Rugby World Cup champions, and the triumphant European Ryder Cup team have been shortlisted for the prize.

Voting will close and the winner will be announced during the live show on BBC One and BBC iPlayer on Thursday, 18 December.

Last year, the Team of the Year prize was awarded to all-conquering rugby league side Wigan Warriors.

Below you can vote for the team you think should win - and find out more about the contenders.

Sorry, this vote cannot be loaded. In order to vote you need to enable JavaScript in your browser.

Who are the Team of the Year contenders?

England women's football team (Lionesses)

England women's football teamImage source, BBC Sport

England were once again crowned European champions after a penalty shootout win over world champions Spain in the Euro 2025 final in July.

Victory meant the Lionesses became the first senior England football team to win a major trophy on foreign soil.

They did it the hard way - conceding first in all three of their knockout matches and becoming the only side in Euros history to have three different matches go to extra time.

But their never-say-die attitude, and some dramatic interventions by substitutes, helped Sarina Wiegman's squad become only the second country to retain a Euros title.

England women's rugby union team (Red Roses)

England's women's rugby teamImage source, BBC Sport

England won the Women's Rugby World Cup in scintillating fashion in September, beating Canada 33-13 in front of a world record crowd of 81,885 at Twickenham.

It was the first time the Red Roses had lifted the trophy since 2014.

In their quarter-final victory over Scotland, they broke their own world record for the longest unbeaten run by an international rugby union side, and extended it to 33 without a loss in the final. Their last defeat came in the 2022 World Cup final.

Earlier in 2025, they won a fourth consecutive Six Nations Grand Slam and a seventh consecutive title.

European Ryder Cup team

European Ryder Cup teamImage source, BBC Sport

Europe held off a thrilling American resurgence to claim a Ryder Cup on US soil for only the fifth time, and the first since their legendary 'Miracle of Medinah' triumph in 2012.

Luke Donald's side shrugged off a hostile New York crowd at Bethpage Black to open up a record seven-point lead after two days, having dominated the foursomes and fourballs formats.

They had to show nerve to survive a remarkable United States comeback on the final day, but secured a 15-13 win to make it back-to-back victories.

The Europeans have now triumphed in six of the past eight Ryder Cups.

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LA police investigate 'apparent homicide' at Rob Reiner's home

15 December 2025 at 12:45
Getty Images Hollywood actor and director Rob Reiner wearing a black cap and black jacket.Getty Images

Two people have been found dead at a home in Los Angeles identified by authorities as the residence of director and actor Rob Reiner, authorities say.

Firefighters were called to a house in Brentwood on Sunday afternoon, where they found the bodies of a 78-year-old man and 68-year-old woman who were pronounced dead at the scene, the LA Fire Department said.

Authorities did not immediately identify them or the circumstances surrounding their deaths.

Rob Reiner is 78 and his wife, Michele, is 68.

Reiner is a storied Hollywood filmmaker whose movies include classics such as The Princess Bride, When Harry Met Sally, and This is Spinal Tap.

This breaking news story is being updated and more details will be published shortly. Please refresh the page for the fullest version.

You can receive Breaking News on a smartphone or tablet via the BBC News App. You can also follow @BBCBreaking on X to get the latest alerts.

Oxfam chief forced to step down over 'serious issues' with conduct, charity says

15 December 2025 at 10:38
BBC Dr Halima Begum sitting down wearing a black jacket and colourful top. She has dark, shoulder-length hair.BBC

The chief executive of Oxfam GB has been forced out by the charity's board after an independent review found "serious issues" with her behaviour and decision making.

The organisation's trustees decided Dr Halima Begum's position was "untenable" because of an "irretrievable breakdown in its trust and confidence" in her ability to do the job.

About 70 members of staff had signed a letter calling for Oxfam to investigate Dr Begum's conduct, with several employees said to have resigned after falling out with her, the Times reported.

Dr Begum had been in the role for almost two years. The BBC has contacted her for comment.

In a statement, Oxfam confirmed the review was commissioned by its board of trustees to examine "concerns raised about the leadership, conduct and approach" of Dr Begum.

It said the review was carried out by legal firm Howlett Brown between November and December 2025.

The investigation drew on testimony from 32 current and former Oxfam colleagues, as well as documentary evidence, the charity said.

Findings showed "serious issues in the CEO's leadership behaviour and her decision making, including breaches of organisational processes and values, and inappropriate interference into safeguarding and integrity investigations", it added.

The decision to discharge Dr Begum from her role was passed last week and she has already left the organisation, Oxfam said.

The role of acting chief executive will be taken up by Jan Oldfield, Oxfam's chief supporter officer for more than four years, it added.

Acting co-chairs of Oxfam GB, Nana Afadzinu and Dame Annie Hudson, said their priority going forward was to provide "stability" for staff and "rebuild confidence" across the organisation".

"The Board has taken immediate steps to strengthen oversight and reinforce organisational processes, and work is already underway to address the recommendations in the report," they added.

Dr Begum's departure comes after a difficult year for Oxfam.

Earlier this month, financial figures released by the charity showed profits from its shops had dropped by two thirds over the past three years.

The Oxford-based charity also made 250 of its 2,100 UK staff redundant earlier this year to save £10.2m from its wage bill.

At the time, Dr Begum said the decline was due to the charity's work taking place "against a backdrop of deep uncertainty, rising inflation and a cost-of-living crisis".

Russia poses acute threat, new MI6 chief to warn

15 December 2025 at 08:18
UK Foreign Office/AP Frontal portrait of Blaise Metreweli. She is looking at the camera against a white background. UK Foreign Office/AP
Blaise Metreweli is the first woman to head Britain's overseas spy agency

The new chief of MI6, Blaise Metreweli, will warn of "the acute threat posed by Russia" when she makes her first public speech later.

She will highlight so-called hybrid warfare, which includes incidents such as cyber attacks and drones suspected of being launched near critical infrastructure by Russian proxies.

Ms Metreweli will describe this as "an acute threat posed by an aggressive, expansionist and revisionist Russia".

Referring to the war in Ukraine, she will insist that Britain will be keeping up the pressure on President Vladimir Putin on Ukraine's behalf.

Ms Metreweli, who took over as head of the Secret Intelligence Service in the autumn, is the first woman to head Britain's overseas spy agency. She took over from Sir Richard Moore on 1 October.

Monday's speech will point to the recent sanctioning of Russian entities accused of conducting information warfare, as well as two China-based companies sanctioned for their "indiscriminate cyber activities against the UK and its allies".

Western sanctions have certainly damaged Russia's economy, driving its exports eastwards towards China and India. But they have singularly failed to change President Putin's determination to wage war on Ukraine until it gives in to his demands for territory and ultimately, loyalty to Moscow.

It is also clear from Ms Metreweli's speech that a special area of interest for the new spy chief is technology.

Having joined MI6 in 1999, she has arrived at the top job via Q Branch. Named after the fictional MI6 division in Ian Fleming's spy books, this is the real life, in-house, top secret part of the Secret Intelligence Service that designs the sorts of gadgets and gizmos that enable agents to communicate with their handlers, without being detected and caught.

In her speech later she is expected to call on all her intelligence officers to master technology, "not just in our labs, but in the field, in our tradecraft.. We must be as comfortable with lines of [computer] code as we are with human sources, as fluent in Python as we are in multiple languages".

Python, a programming language, may surprise some as an example to pick, since it has been around for more than three decades. But her point will not be lost on the men and women who have chosen to work in the shadowy world of espionage.

In an age where data is key, where spies can no longer rely on false identities when biometric scanning can unmask them in seconds at borders and checkpoints, MI6 needs to prove that it can still be relevant.

Elsewhere, the Chief of the Defence Staff, Sir Richard Knighton, will on Monday call for a "whole of society approach" to building national resilience, in the face of growing threats and uncertainty.

In a speech to the Royal United Services Institute in London, Sir Richard is expected to say that defence and resilience need to be a higher priority for everyone, not just those in the military.

It is the latest in a string of warnings that the UK needs to be more ready than it is now to meet a growing volume of threats.

Sir Richard is expected to say that the situation is more dangerous than he has known during his entire career.

Russia has made it clear that it wishes to challenge, limit, divide and ultimately destroy Nato, he will say.

Britain's response needs to be about more than simply strengthening the armed forces. Deterrence, he will say, involves harnessing the UK's power, from its universities to industry, the rail network and the NHS.

"A new era for defence doesn't just mean our military and government stepping up - as we are - it means our whole nation stepping up," he will say.

Addressing a skills gap highlighted in a recent report by the Royal Academy of Engineering, Sir Richard will talk about the need to work with industry and young people and will announce £50m for new defence technical excellence colleges.

In recent weeks, both France and Germany have outlined plans for voluntary national service.

Last year, the then-Conservative government set out its own compulsory proposals, which Labour dismissed as a gimmick.

But the debate about how Britain as a whole should respond to an increasingly uncertain world is gathering pace.

The difficult question of what it would take to stop Putin fighting in Ukraine

15 December 2025 at 08:21
BBC A treated image showing Putin with Zelensky in the forefront BBC

Vladimir Putin may have a reputation among some as a ruthless autocrat, a master manipulator of the international scene. But one thing Russia's president does not have is a poker face.

The late US Senator John McCain used to joke that when he looked into Putin's eyes, he saw three things, "a K and a G and a B", a reference to his past life as a Soviet intelligence officer.

I thought of this as I watched footage of Russia's leader sitting opposite American envoys in the Kremlin. He could not hide his emotions; he exuded an air of supreme confidence.

For President Putin reckons the diplomatic tide has turned in his favour, with an improved relationship with America and gains on the battlefield.

Some analysts say Putin has no incentive to retreat from his demands: that Ukraine gives up the last 20% of Donetsk it still controls; that all occupied territory is recognised internationally as Russian; that Ukraine's army is curtailed to a point of impotence; and Nato membership is ruled out forever.

As things stand, there are a few possible scenarios. The first is that US President Donald Trump may try to force Ukraine into a ceasefire on terms unwelcome to its people, one that cedes territory and lacks sufficient security guarantees to deter future Russian aggression.

If Ukraine demurs or Russia vetoes, President Trump has hinted he could wash his hands of the war; last week, he said "sometimes you have to let people fight it out".

AFP via Getty Images US President Donald Trump greets Russian President Vladimir Putin 

AFP via Getty Images
The Trump administration's new national security strategy urged the US to 're-establish strategic stability' with Russia

He could remove the vital US intelligence Ukraine needs to detect incoming Russian drones and target Russian energy facilities.

Another possibility is that the war could just stumble on with Russia's forces continuing to make slow advances in the east.

The Trump administration's new national security strategy implied that Russia is no longer an "existential threat" to the US, and urged the US to "re-establish strategic stability" with Russia.

So, with American support for Ukraine in serious question, what - if anything - could potentially change Putin's mind? And what else could Ukraine, Europe and even China, do differently?

Could Europe do more?

At the moment, the continent is preparing for a ceasefire. Under the banner of the "coalition of the willing", it is preparing an international military force to help Ukraine deter future Russian invasion, alongside a financial effort to help reconstruct the war-ravaged country.

But some officials suggest that Europe should instead prepare for the war to muddle on.

They want to help Ukraine not only "win the fight tonight", with more drones and cash; but also provide longer term support and prepare for a 15 to 20 year war with Russia.

A map of areas of Russian military control in Ukraine

Europe could also do more to help protect Ukrainian skies from drones and missiles. There is already a plan – called the European Sky Shield Initiative – which could be expanded to allow European air defences to protect western Ukraine.

Others argue European troops could be deployed to western Ukraine to help patrol borders, freeing up Ukrainian soldiers to fight on the front line. Most proposals such as this have been rejected for fear of provoking Russia or escalating the conflict.

Keir Giles, senior consulting fellow at the Russia and Eurasia programme at Chatham House think tank, said these fears were based on "nonsense" because Western troops were already present on the ground and Sky Shield could be deployed in western Ukraine with little chance of any clash with Russian aircraft.

European leaders, in his view, had to "insert themselves into the conflict in a manner that will actually make a difference".

WPA Pool/Getty Images (left to right) British Prime Minister Sir Keir Starmer, Ukrainian President Volodymyr Zelensky, French President Emmanuel Macron, German Chancellor Friedrich Merz and Poland's Prime Minister Donald Tusk

WPA Pool/Getty Images
Zelensky has offered to drop Ukraine's aspirations to join the NATO military alliance, according to some reports on Sunday. (Pictured: Starmer with Zelensky, Emmanuel Macron, Friedrich Merz and Donald Tusk)

Mr Giles said: "The only thing that will unarguably, undeniably stop Russian aggression is the presence of sufficiently strong western forces where Russia wants to attack, and the demonstrated will and resolve that they will be used to defend."

This strategy would of course come with huge political difficulty - with some voters in western Europe unwilling to risk a confrontation with Russia.

Few analysts expect Ukraine to reverse the tide and make actual territorial gains of its own.

Having spent several weeks in Ukraine recently, I heard no mention of any Spring offensive, only the need to slow Russia's advance and increase the price it pays in blood and treasure.

Some western diplomats claim Russia's generals are lying to the Russian president, pretending the situation on the ground is better than it is - adding to what they see as a deliberate strategy to exaggerate Russian gains, designed to suggest Ukraine is on the back foot and should thus sue for peace.

According to Thomas Graham in Foreign Affairs, in this year, Russia has seized only 1% of Ukrainian territory at a cost of more than 200,000 dead and wounded.

AFP via Getty Images Infantry recruits take cover from a grenade blast as they undergo a basic training course

AFP via Getty Images
'It is remarkable they [Ukraine] have held off for so long, not least fighting with one hand behind their back,' says Fiona Hill

Fiona Hill, senior fellow at the Center on the United States and Europe at the Brookings Institution, who served on Trump's national security council during his first term, says the biggest thing Putin has in his favour is that many people believe Ukraine is losing.

"Everyone is talking of Ukraine as the loser when it now has the most potent military in Europe," she says.

"Just think what they have done to Russia. It is remarkable they have held off for so long not least fighting with one hand behind their back."

Trade, sanctions and Russia's economy

Then there's the lever of sanctions. Certainly, Russia's economy is suffering. Inflation at 8%, interest rates 16%, growth slowed, budget deficits soaring, real incomes plunging, consumer taxes rising.

A report for the Peace and Conflict Resolution Evidence Platform says Russia's war economy is running out of time. "The Russian economy is substantially less able to finance the war than it was at the beginning of it in 2022," the authors say.

But so far none of this appears to have changed much Kremlin thinking, not least because businesses have found ways of evading restrictions, such as transporting oil on unregistered ghost ships.

Sputnik/Alexander Kazakov/Pool via Reuters Russian President Vladimir Putin in a slight smile
Sputnik/Alexander Kazakov/Pool via Reuters
In this year alone, Russia has seized 1% of Ukrainian territory at a cost of more than 200,000 dead and wounded, according to Thomas Graham in Foreign Affairs

Tom Keatinge, director of the Centre for Finance and Security at Rusi, said western messaging about sanctions was convoluted and there were too many loopholes.

Russia would, he said, work around recent US sanctions on two Russian oil giants, Lukoil and Rosneft, just by re-labelling the exported oil as coming from non-sanctioned companies.

Mr Keatinge said if the West really wanted to hurt Russia's war economy, it would embargo all Russian oil and fully implement secondary sanctions on countries that still buy it. "We need to stop being cute and go full embargo," he said.

"We need to take our implementation of sanctions as seriously as the Kremlin takes circumvention."

In theory, sanctions could also affect Russian public opinion. In October, a survey by the state-run Public Opinion Research Centre (VCIOM) said 56% of respondents said they felt "very tired" of the conflict, up from 47% last year.

But the consensus among Kremlinologists is that much of the Russian public remains supportive of Putin's strategy.

Reuters Ukraine's President Volodymyr Zelenskiy meets with U. President Donald Trump over lunch in the Cabinet Room at the White House in WashingtonReuters
The Ukrainian president arrived in Berlin on Sunday for peace talks with Witkoff and Friedrich Merz (Trump and Zelensky pictured on a previous occasion)

The European Union could agree to use about €200bn (£176bn) of frozen Russian assets to generate a so-called "reparation loan" for Ukraine. The latest European Commission proposal is to raise €90bn (£79bn) over two years.

In Kyiv, officials are already banking on getting the cash. But still the EU hesitates.

Belgium, where the bulk of the Russian assets are held, has long feared being sued by Russia - and on Friday, the Russian Central Bank announced legal action against Belgian bank Euroclear in a Moscow court.

Belgium says it will not agree the loan unless legal and financial risks are shared more explicitly with other EU members. France has concerns, such is its own vast debts, and fears exploiting the frozen assets could undermine the stability of the eurozone.

EU leaders will make a further attempt to agree a deal when they meet in Brussels on 18 December for their final summit before Christmas. But diplomats say there is no guarantee of success.

There is also disagreement over what the cash should be used for: keeping Ukraine's state solvent now or paying for its reconstruction after the war.

Ukraine's conscription question

As for Ukraine, it could mobilise more of its armed forces.

It remains the second-biggest army in Europe (behind Russia), and the most technically advanced - but it is nonetheless struggling to defend an 800-mile frontline.

After almost four years of war, many soldiers are exhausted and desertion rates are rising.

Getty Images Firefighters douse flames at a residential building while rescuers search the rubble for victims after a Russian ballistic missile strike in Kyiv, Ukraine
Getty Images
Ukraine is defending itself against repeated Russian air attacks

Army recruiters are finding it harder to fill gaps as some younger men hide from press gangs or flee the country. But Ukraine could widen its conscription laws.

Currently only men aged 25 to 60 must be available to fight. This is a deliberate strategy by Kyiv to manage Ukraine's demographic challenges; a country with a low birth rate and millions living abroad cannot afford to lose what have been dubbed "the fathers of the future".

This puzzles outsiders. "I find it incredible that Ukraine has not mobilised its young people," one senior UK military figure told me.

"I think Ukraine must be one of the only countries in history facing an existential threat that has not thrown its mad 20-year-olds into the fight."

Fiona Hill said Ukraine had simply learned the lesson of history and the devastating impact World War One had on 20th Century European empires, which declined after failing to rediscover the population growth that had fuelled their economic rise.

"Ukraine is just thinking of their demographic [future]."

Strikes, diplomacy and Trump

If Ukraine could import and manufacture more long-range missiles, it could hit Russia harder and deeper.

This year it stepped up its air strikes on targets both in occupied territory and the Russian Federation. Earlier this month Ukraine's military commanders told Radio Liberty they had hit more than 50 fuel and military-industrial infrastructure facilities in Russia during the autumn.

Alexander Gabuev, director of the Carnegie Russia Eurasia Center, says some Russians experienced fuel shortages earlier this year. "By late October, Ukrainian drones had hit more than half of Russia's thirty-eight major refineries at least once.

"Production outages spread across multiple regions, and some Russian gas stations began rationing fuel."

But would more deep strikes on Russia make an impact, when both the Kremlin and public opinion in Russia seem indifferent?

AFP via Getty Images A woman mourns among graves of Ukrainian servicemen at the Lychakiv cemeteryAFP via Getty Images
As well as defending its territory, Ukraine has stepped up air strikes in the Russian federation

Mick Ryan, former Australian major general and now fellow of the Center for Strategic and International Studies, says deep strikes are not a magic bullet.

"They are an extraordinarily important military endeavour, but insufficient by themselves to force Putin to the negotiating table or to win the war."

Dr Sidharth Kaushal, senior research fellow in military sciences at the Royal United Services Institute (Rusi) think tank, said more deep strikes would certainly damage Russia's energy and military infrastructure, as well as using up its air defence missiles. But he warned the tactic could be counterproductive.

"It could reinforce the argument the Russian leadership makes that an independent Ukraine poses a massive military threat," he said.

There's also - still - a diplomatic route.

Some analysts argue that if Putin is offered a way out of the war, he may choose it.

The theory goes like this: a deal is agreed that allows both sides to claim victory. Say, a ceasefire along the line of contact; some areas demilitarised; no formal territorial recognition. Compromises all round.

But the deal would require the US to engage hard with Russia, setting up negotiating teams, using its power to drive through agreement.

"The United States… needs to deploy its formidable psychological leverage it possesses over Russia,"

Thomas Graham argues. "One cannot overstate the role the United States – and Trump personally – plays in validating Russia as a great power and Putin as a global leader."

China's leverage

The wild card is China. President Xi Jinping is one of the few world leaders Putin listens to. When Xi warned earlier in the conflict against Russian threats of nuclear weapon use, the Kremlin fell swiftly in line.

Russia's war machine is also huge dependent on China's supply of dual use goods – such as electronics or machinery that can be used for civilian and military purposes.

So if Beijing decided it was no longer in China's interests for the war to continue, then it would have substantial leverage over Kremlin thinking.

For now, the US shows no sign of trying to encourage – or force – China to put pressure on Moscow. So the question is whether President Xi would be willing to apply any leverage off his own bat.

Shutterstock Putin shaking hands with President XiShutterstock
President Xi Jinping is one of the few world leaders Putin listens to

At the moment China seems happy for the US to be distracted, for transatlantic allies to be divided, and for the rest of the world to view China as a source of stability. But if Russia's invasion escalated, if global markets were disrupted, if the US applied secondary sanctions on China in punishment for its consumption of cheap Russian energy, then the thinking in Beijing might change.

For now though, Putin believes he is sitting pretty, with time on his side. The longer this conflict goes on, analysts say, the more Ukrainian morale will fall, the more divided its allies will become, and the more territory Russia will gain in Donetsk.

"Either we liberate these territories by force of arms or Ukrainian troops leave these territories," Putin said last week.

"Nothing will change his position," Fiona Hill told me. "Unless he exits stage left. Putin is betting right now that he can keep this going for long enough that circumstances play out to his advantage."

Top picture credit: Reuters

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Chile elects far-right José Antonio Kast as next president

15 December 2025 at 08:15
Reuters Jose Antonio Kast, presidential candidate of the far-right Republican Party of Chile, and his wife Maria Pia Adriasola Barroilhet, arrive at a polling station to vote during a presidential runoff electionReuters
José Antonio Kast will be inaugurated as Chile's president in March next year

Chile has elected the far-right wing José Antonio Kast to be its next president, after an election campaign that was dominated by themes of security, immigration and crime.

Kast won decisively with more than 58% of the vote in his third attempt at running for president.

It marks the biggest shift to the right since the end of Chile's military dictatorship in 1990. Kast has openly praised Chile's former right-wing dictator, Augusto Pinochet.

He beat the governing left-wing coalition's candidate, Jeannette Jara, from the Communist Party.

At a gathering of his supporters in the capital Santiago, many draped in Chilean flags, chanting and taking selfies, there was jubilation as the results came through.

"I'm happy we can recover the country's security and patriotism," said Augustina Trancoso, donning a red "Make Chile Great Again" cap.

"We've been trying to win an election for years," said Belem Valdivieso. "In Chile, you used to be able to walk the streets peacefully, lately we've experienced problems with insecurity. I'm hoping his promises will be kept and he'll focus on security."

Throughout the campaign, Kast portrayed Chile as a country that was descending into chaos and insecurity. He pledged to restore order and crack down on irregular immigration, as well as implementing sharp spending cuts.

Kast is an admirer of Donald Trump, who is likely to become a close ally, and his policies echo those of the US president. He has pledged a border wall on Chile's porous frontier with Peru and Bolivia, maximum-security prisons, and mass deportations of irregular migrants, many of whom are from Venezuela.

Chilean voter Augustina Trancoso smiles toward the camera. She is wearing a red "Make Chile Great Again" cap.
Augustina Trancoso voted for Kast in Sunday's presidential election

Chile is one of the safest and more stable countries in South America, but a rise in immigration and organised crime in recent years has concerned many voters. Kast regularly drew links between the two.

His critics, though, say the problem is being exaggerated.

One voter in Santiago, Javiera Carrasco, liked some of Kast's policies but ended up voting for Jara. She said she felt "like a false sense of insecurity is becoming widespread."

"In other countries, there are much worse things happening than here. It just doesn't add up for me."

Chile's murder rate is now falling, and some studies suggest those born abroad commit fewer crimes on average. But the perception of growing insecurity was the motivation for many of Kast's voters.

"We are transforming into Colombia, a lot of terrorism, thieves, robbery, society is very unsafe," one voter Max Struber said.

"It may sound harsh to say it, but we need the government to continue Pinochet's work. Human rights abuses existed, that's true. But as a government it was good, we used to have peace and tranquility."

Kast's brother was a minister during Pinochet's dictatorship, and his father was a member of the Nazi party. Pinochet was an army general who led a US-backed military coup in 1973 and established a 17-year-long military dictatorship that was marked by brutal human rights abuses, forced disappearances and free-market economic policies.

Reuters Jeannette Jara, presidential candidate of the ruling leftist coalition and member of the Communist Party, addresses supporters as she concedes defeat in the presidential runoff election, in Santiago, Chile.Reuters
Communist Party member Jeannette Jara was the left-wing coalition candidate

Chile's current left-wing President Gabriel Boric, who could not run again, had suffered from low approval ratings. Kast's rival Jeannette Jara may have suffered by being seen as a "continuity vote".

A supporter at his victory party, Francisco Otero, said neither candidate represented everybody perfectly, but that a continuation of the government was seen as "much worse".

After the result Jara posted that "democracy has spoken loud and clear" and wished Kast "success for the good of Chile."

"We will continue working to advance a better life in our country," she added.

Her supporters fear Kast's election marks a return to Chile's far-right past.

"Kast's family helped the dictator Augusto Pinochet," Ricardo Herrera said, adding that he lived through Pinochet's dictatorship and it was "brutal".

Some are sceptical, though, that Kast will actually do what he's pledged.

"Kast says he wants to expel 360,000 undocumented migrants. He won't be able to do that. It's physically impossible," one voter Hector Lunes said.

Chilean voter Ricardo Herrera, wearing a green fleece jacket, stands with his arms folded, looking at the camera.
Ricardo Herrera, who lived through Pinochet's rule, voted for Jeannette Jara

Kast has also been firmly against abortion, even in cases of rape, and environmental protection policies.

His victory will likely be welcomed by investors as he has pledged a free-market approach to economics to shrink the state and deregulate certain industries.

This was the first presidential election in Chile where voting was mandatory and registration was automatic for those eligible.

This left some voters feeling like they had to pick whichever they say was the "least-worst" option.

"I don't know if I'd say the lesser of two evils, but I think Chile needs a change," Claudio Sanjuez said, "and I clearly think Kast could be that alternative".

"Both candidates were like opposite extremes," Cintia Urrutia said, but added she'd hoped for Jeannette Jara who she perceived as more "centrist".

Kast's victory in Chile follows a string of elections in Latin America that have shifted the region to the Right in recent years – including in Argentina, Ecuador, Costa Rica, and El Salvador.

He will be inaugurated on 11 March 2026. At rallies, he regularly counted down the days until this date warning undocumented immigrants that they should leave before then if they ever want the chance to return.

Can I just check - are my emails holding me back at work?! Xx

15 December 2025 at 08:38
Getty Images Female entrepreneur remote working, holding pen and contemplating, sitting at table, WFHGetty Images

At first glance, my emails are polite and warm, after all "I'm just checking" in on a deadline but "no worries either way".

However, a closer look reveals my messages are punctuated by unnecessary apologies, smiley faces, exclamation marks and even kisses.

I like to think I'm being friendly and approachable, but according to experts, these linguistic habits may be quietly undermining how seriously I'm taken at work.

Careers coach Hannah Salton and etiquette coach William Hanson explain why so many of us write like this and the impact it could be having on how we're perceived, and even promoted at work.

Is your punctuation extra?

"Thanks very much!" I've replied to many an email - my punctuation may be extra but a full stop feels blunt.

People use exclamation marks to show "positivity and enthusiasm," says Hannah.

Women use them three times more often than men, a recent study published in the Journal of Experimental Social Psychology found.

She thinks that’s likely down to the idea that "women are often judged more harshly than men when they are direct and are called bossy and other gendered negative words".

And while a single exclamation mark isn't the problem the cumulative effect can be, warns Hannah.

“If it looks fake or like it's covering up insecurity it could impact credibility,” she explains.

Would you kiss them in real life?

Written communication is notoriously easy to misread, which is why many of us insert an emoji as a picture of our warmth or humour.

But etiquette coach William Hanson warns this can backfire.

"One emoji can mean different things to different people or something entirely unintended," he says.

"It would be better if people used words and a good command of English," he advises.

Emojis can have an "infantile connotation" which could lead to people perceiving you as younger, less senior, capable or responsible, he says.

"I would not put an emoji in an email," he says. "You can be friendly in your writing and remain professional at the same time."

And when it comes to signing off with a kiss, he says: "I would never put a kiss on the end of an email unless I would kiss them on the cheek in real life."

Softening language can dilute authority

"Just checking that you're following me and this all makes sense?"

Emails containing reassurance checkers can be self-depreciating," Hannah says, adding that over time, that tone can subtly shape how someone is perceived.

"As a manager, it's a difficult balance of being liked and respected and if you're not direct, there's a risk of creating an impression of being less capable," she says.

"There are definitely times where communicating in an overly apologetic or overly measured way can make you come across as less impactful."

"A lot of it is unconscious," Hannah says. "No one reads an email and thinks 'oh, they don't back themselves', it's more subtle than that.

"But if you're consistently communicating in a people-pleasing way, that can build up an impression of someone who doesn't back themselves, or who is potentially less competent."

What to cut out of your emails

Here are some of the things you might want to consider losing to appear more professional, our experts suggest:

  • Qualifying words such as "just" ("just checking", "just wondering")
  • Pre-emptive apologies like "sorry to bother you" or "I'm sure you're really busy but…"
  • Reassurance checkers such as "does that make sense?", "hope that's ok" or "no worries either way"
  • Exclamation marks
  • Emojis
  • Kisses or overly warm sign-offs

Hannah and William stress it's not about stripping all warmth or personality from professional communication.

"Personal style is important," Hannah says. "Showcasing personality at work is not a bad thing. You don't want to feel like you have to filter everything you write and remove any personality from it."

But at the same time you shouldn't use certain words and symbols "as a tool to be liked".

A practical way to spot and reduce these habits without losing personality is to pay attention to the emails you receive and notice how different styles make you feel - what sounds clear, confident or reassuring, and what feels excessive, she says.

Salton says AI tools can also be useful for reviewing drafts and removing excess filler or qualifier words.

Paramedic 'sent flying' in Liverpool parade attack

15 December 2025 at 08:41
BBC James Vernon, who has short ginger hair, a ginger beard and round framed glasses, sits on a chair and speaks to the camera wearing his green North West Ambulance uniform. BBC
James Vernon picked himself up of the ground and rushed to the aid of the injured

A paramedic "sent flying" by a two tonne car as it ploughed into a dense crowd at Liverpool's Premier League victory parade has described how the "adrenaline took over".

James Vernon did not even hear the Ford Galaxy Titanium, driven by 54-year-old Paul Doyle, coming before he was struck from behind on 26 May.

Mr Vernon, deployed as a cycle paramedic with the North West Ambulance Service (NWAS) during the parade, was on his way to help a patient having a heart attack when he was struck.

Despite being knocked down, he was able to shelter children in the back of an ambulance and rush to the aid of many of Doyle's 134 victims.

'Almighty force'

Doyle, of Burghill Road in Croxteth, Liverpool, is due to be sentenced on Monday after pleading guilty to 31 charges including causing GBH with intent, dangerous driving and affray.

Mr Vernon had been walking with his bicycle ahead of an ambulance to help it get to where the man had collapsed outside Hooters bar on Water Street, which was packed with tens of thousands of people.

He said: "There was a lot of people singing, a lot of people chanting, and I had the sirens at the back of me in close proximity, so very, very loud.

"I would say we were making good progress, and then all of a sudden I was struck with almighty force from behind, which has sent me flying over to the right-hand side."

CPS A police custody photo of Paul Doyle wearing a grey jumper and looking stunned. His hair, a long brown fringe, is dishevelled and to the side. His face has red marks on itCPS
Paul Doyle pleaded guilty to 31 charges including causing GBH with intent on what was supposed to be the first day of his trial

Mr Vernon said he landed in a gutter and saw the car passing to his left.

"For me, instantly I thought I was in the middle of a terrorist incident," he said.

After Doyle passed the ambulance, he stopped and reversed straight into it, before richocheting back into the middle of the road.

He said it then lurched forward in a "sweeping" motion "throwing members of the public left and right."

Mr Vernon activated the emergency function on his radio and shouted that he and other pedestrians had been "run over" on Water Street.

He and his colleague jumped in the back of the ambulance to take a "10 second breather" before deciding they needed to join the rescue effort.

"We both looked at each other and said 'we need to help here, let's get out, and let's do our jobs'," Mr Vernon said.

Footage of the incident was circulated on social media

Describing the scene as they opened the door, he said: "There were patients lying on the floor, there were push-chairs on their sides, scarves on the floor, empty beer bottles, there was just everything all over the floor.

"There were piercing screams and people running in any direction you can imagine but just not towards the car."

Fearing that a terrorist could still emerge from the vehicle, the paramedics ushered six or seven children into the back of the ambulance.

"I wasn't sure what the incident was outside," he said.

"I knew there was a car. I knew the car ran over a significant amount of people, but I didn't know what was then coming."

Stopping at the "twisted" frame of his bike to grab some medical supplies, Mr Vernon began triaging the stricken fans in the road, including some still trapped under the Ford Galaxy.

EPA Three forensics officers, wearing white overalls and blue masks, are at the scene where a car collided with fans during the Liverpool FC trophy parade in Liverpool city centre.EPA
Paul Doyle's car ploughed into a dense crowd on Water Street just after 18:00

He said his while "extensive" training, including in mass casuality events, kicked in, he had never before been caught up in the same incident he was responding to.

"The adrenaline massively took over," he said.

"I'm going to be honest, the next day I woke up very stiff, you know, and that's very suggestive of that force, that whiplash kind of force."

Mr Vernon said after more medics and police officers arrived on scene he was able to go into a makeshift casualty area in the Mowgli restaurant, where he was able to message his family and friends to tell them he was ok.

Asked his reaction to Doyle's guilty pleas, he said: "I think the relief was immeasurable.

"It was like a weight had lifted off my shoulders because I knew that then negated me from having to go to Crown Court [as a witness], and having to go through that process, and ultimately it's him admitting his guilt for what happened that day."

Listen to the best of BBC Radio Merseyside on BBC Sounds and follow BBC Merseyside on Facebook, X, and Instagram, and watch BBC North West Tonight on BBC iPlayer.

Boy, 15, charged with murder after alley death

15 December 2025 at 05:41
ADRIAN HARMS/BBC The outside of the Wheatsheaf pub - a white brick building with a pitched black roof. There are Christmas lights lining the roof.ADRIAN HARMS/BBC
The man was found beside the Wheatsheaf pub in Ewell

A 15-year-old boy has been charged with murder following the death of a man in an alleyway near a pub in Surrey.

Police were called to the scene near the Wheatsheaf pub, on Kingston Road, Ewell, at about 15:30 GMT on Tuesday where, they said, the victim, a man in his 20s, was found with "injuries consistent with a stabbing". He was pronounced dead at the scene.

The boy, who cannot be named for legal reasons, was arrested on Thursday and is due to appear at Guildford Magistrates Court on Monday.

A second 15-year-old boy, a 17-year-old boy and a 20-year-old man also arrested have since been released on police bail.

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'Everyone says it'll never be me' - Brown University student on surviving two mass shootings

15 December 2025 at 05:13
BBC Mia Tretta sits in front of a window in her dorm in Brown University with a street in the background with white snow on the ground. She is wearing a jumper and gold hoop earrings. BBC
Mia Tretta, a student at Brown University, survived a US school shooting in 2019

With the holiday break just around the corner, 21-year-old Mia Tretta was in her dorm with a friend studying for their final exams.

Just like other students at Brown University, she was distraught after receiving an active shooter alert from the university's department of public safety.

But the difference for her is she has lived through this once before.

Mia was shot in the 2019 mass shooting at Saugus High School in Santa Clarita, California.

She told the BBC it shattered her sense of safety and innocence.

"Everyone always tells themselves it'll never be me," she said.

Mia Tretta Mia Tretta is in a hospital bed wearing hospital gown with a black top draped over it that says Saugus Strong in white letters. A surgeon sits next to her in blue surgical scrubs. Both of them are smiling. Mia Tretta
Mia spent more than a week in the hospital recovering after the 2019 shooting

A 16-year-old boy shot her in the stomach and four others; two of them died including her best friend.

A junior in high school at the time, Mia spent more than a week in the hospital recovering.

She still has bullet fragments in her stomach, and has had multiple surgeries for nerve pain and to fix a hole in her eardrum.

Attending Brown University, on the other side of the country, in Rhode Island, was meant to get her far away from what happened, in order to feel safe again.

She told herself at least it wouldn't happen again, until it did.

"Gun violence doesn't care if you've already been shot before, and it doesn't care what community you're in," she said.

"It's an epidemic that touches every single community."

Mia now feels a mixture of fear, confusion and anger. Americans, she says, shouldn't accept mass shootings as a fact of life.

Bloomberg via Getty Images US President Joe Biden applauds as Mia Tretta, a victim of gun violence, speaks during an event in the Rose Garden of the White House in April 2022. BIden is wearing a navy suit and blue tie and Mia is wearing a pink dress and coat and stnding in from of a podiumBloomberg via Getty Images
Mia spoke about gun violence during a visit to the White House in 2022

Her generation has grown up practising active shooter drills in schools, and she is not the only student at Brown University who has now lived through their second school shooting.

At a press conference on Sunday, the mayor of Providence, Brett Smiley, was asked what could be done to stop the "uniquely American experience" of mass shootings on campuses.

He was reluctant to weigh in with the investigation ongoing and the victims still recovering, but he shared a conversation he had had with one of the injured students.

"When I was at the hospital today - one of students that showed tremendous courage literally said to me, 'you know that active shooter drill they made me do in high school it actually helped me in the moment'," he said.

"Which at the same time provided me hope, and was so sad. They shouldn't have to do active shooter drills but it helped, and the reason it helped and the reason we do these drills is because it's so damn frequent."

Driving around campus, there is still a heavy police presence even though the lockdown has been lifted.

One student, who was leaving for the holidays, said: "Our perfect bubble, that we've been in for so long, just shattered."

Strictly finalists confirmed after dance-off decider

15 December 2025 at 04:27
BBC/PA The four remaining couples line up on the ballroom floor. Karen Carney is wearing a blue dress. George Clarke and his partner Alexis Warr wear red. Balvinder Sopal is in an orange dress and Amber Davies wears a dark ballgown.BBC/PA
The semi-finalists have had their fate revealed

The three finalists for this year's Strictly Come Dancing have been confirmed, after one couple was eliminated from the competition in Sunday night's results show.

In the bottom two this week were EastEnders actor Balvinder Sopal and her partner Julian Caillon - for a record sixth time this series - and reality TV star Amber Davies and her partner Nikita Kuzmin.

After a dance-off, the judges voted to send Sopal home.

Davies, who survived the dance-off for the second week running, will join social media star George Clarke and former England footballer Karen Carney in next week's final.

BBC/Guy Levy Dancers hug in middle of ballroomBBC/Guy Levy

The EastEnders star, who performed a Salsa and a Waltz as her two semi-final dances, said she had "absolutely adored every single minute".

Speaking on Sunday night's results show after her elimination, Sopal said: "All the dance-offs, all the challenges, but just more than anything, just being in this building and dancing on this floor with such an amazing human being.

"It was my 'Yes Year', and I said yes to Strictly. My family, we've had some hard times, but they've been here."

She also paid tribute to her dance partner Caillon, saying: "You've been brilliant in every sense of the word.

"When I wobbled, and when I felt really brilliant about the dance and got the steps right, you've just held me in your hands and you've gone, 'Bal, we've got this.'

"I've never felt alone on this floor, and I just want you to remember me. Don't replace me too soon!"

Caillon said Sopal "embodies" what Strictly Come Dancing is about.

"Her spirit is unbreakable, and you have shown me that I'm actually dreaming too small, and Bal can inspire us that whatever any of us want in life, all you have to have is the desire to go after it."

BBC/Guy Levy Tess Daly, Balvinder Sopal & Julian Caillon during the Strictly Come Dancing results showBBC/Guy Levy

The celebrities performed two dances each on Saturday.

Carney and her partner Carlos Gu topped the leader board for their performance, after receiving a near perfect score of 78 out of a possible 80.

The results show also featured a surprise for departing presenters Tess Daly and Claudia Winkleman.

Following a highlights package of their best moments working on the show, the pair were each awarded their own unique golden Glitterball Trophy.

BBC/Guy Levy Claudia Winkleman and Tess Daly smiling while holding miniature glitterball trophiesBBC/Guy Levy

There was also a festive performance from Kylie Minogue of her new single XMAS accompanied by 16 Strictly professional dancers, plus a special performance of the 90s classic Sit Down from the band James.

The remaining three couples will perform during next weekend's final.

It will air on BBC One and BBC iPlayer at 19:00 GMT on Saturday 20 December, with the winner crowned that evening.

BBC/Guy Levy Kylie Minogue singing while wearing a white dress as dancers wearing festive blues and reds dance around herBBC/Guy Levy

'It was pandemonium': Jewish community in shock after deadly Bondi Beach attack

14 December 2025 at 22:57
Getty A woman hugs a child wrapped in a foil blanket to herGetty
The shooting at Bondi beach targeted a Jewish Hanukkah event where many families were present

The first day of Hanukkah was a sweltering one in Sydney - a perfect afternoon to spend at Australia's most iconic beach.

More than 1,000 people were enjoying a festival marking the occasion at a grassy stretch in Bondi: kids careened around in facepaint, crowds snaked between food trucks, and many enjoyed live entertainment as they soaked up the last rays of sunshine.

Then, just before 7pm local time, shots rang out.

From a small footbridge - just metres from a children's playground - gunmen fired upon the fenced-in crowds. A car full of improvised bombs was parked nearby, though they never went off.

One attendee, who identified himself only as Barry, described watching people around him get shot as hundreds of beach-goers began screaming and running through the park to get away from the attack.

"It was pandemonium and chaos," he told the BBC.

One video showed a man - dubbed a "genuine hero" by state officials - leaping out from behind a parked car to wrestle a gun from one of the attackers and push him away.

"It was simply an unbelievable scene… in today's day and age, that families and kids on Bondi could be completely mowed down for being Jewish," Barry said.

Getty A man in a kippah holds his hand to his headGetty
More than 1,000 people had gathered at the Hanukkah event.

At least 11 people have died and more than two dozen are injured, including a child. One gunman was also killed by police, another is in hospital in a critical condition, and police say they're investigating whether a third person helped stage the attack.

This is an unfamiliar, and devastating, shock for Australia - the deadliest shooting in this country since the Port Arthur massacre in 1996.

That attack, which killed 35 people, was a turning point, famously prompting the government to introduce some of the world's strictest gun control measures.

We've only had a handful of mass shootings since then, most of them horrific acts of domestic violence - not public attacks like today.

Swiftly declared a terrorist attack by police, it comes amid a rise in antisemitic attacks in Australia since the 7 October Hamas attack on Israel and Israel's subsequent offensive on Gaza.

Getty A woman with a bandage around her head is transported on a stretcher.Getty
An injured woman is treated by emergency workers at Bondi beach
Getty Images A sea of flashing red and blue lights, along with police vehicles, can be seen on a packed roadway.Getty Images

Prime Minister Anthony Albanese called it an "act of evil antisemitism" and a "vile act of violence and hate".

But he's been accused by some - including Israel's Prime Minister Benjamin Netanyahu - of failing to address the upward trend of antisemitism here.

"The Australian government, which received countless warning signs, must come to its senses!" Israel's Foreign Minister Gideon Sa'ar wrote on X.

Alex Ryvchin, co-CEO of the Executive Council of Australian Jewry, told Sky News Sunday night that the "worst fears" of the Jewish community had been realised.

"It's been bubbling under the surface for a long time, and now it's actually happened."

In a statement, the Australia Jewish Association's Robert Gregory said many Jews would tonight be pondering whether they have a future in Australia.

"To be confronted with this horrific act of antisemitic violence during the Jewish festival of light and hope is shattering. In moments like this, we hold each other close," the Jewish Council of Australia said in a statement.

Getty Two people walk on a dark, empty beachGetty
Bondi beach is one of the world's most famous beaches

There's a lot police can't - or won't - say yet. But they have declared this was a terrorist attack.

Who the gunmen are - how many of them even - and their motive is still unclear. They said one of the attackers was known to police, but wasn't on their radar for anything like this.

Officials wouldn't answer any questions about those who died either, out of respect for families who are still being notified.

"It's too early to give that information," was the most frequent refrain uttered at a press conference late on Sunday night.

But where NSW Police Commissioner Mal Lanyon couldn't offer answers, he tried instead to offer reassurance. Police are throwing everything at this investigation, he said.

He urged the community to remain calm, and avoid spreading misinformation online - including speculating on the victims and perpetrators of the attack.

"I want to make sure that there is no retribution," Commissioner Lanyon said.

Local politicians have also asked people not to share graphic footage from the attack on social media.

In the aftermath of the shooting, sirens were ringing through the city and the area surrounding Bondi swarmed with police cars, helicopters circling above.

There we found Fin Green, who was on FaceTime with his family in the UK when he saw the shooting unfolding outside his window. Unsure what was happening, he hid in his wardrobe for an hour and a half, until he felt it was safe to go out.

Danny Clayton, a broadcast journalist who was at the beach and witnessed the events from the Bondi Pavilion, said some people crashed their cars as they attempted to flee.

Many others in the area had similar stories. Restaurant worker William Doliente Petty said he was serving someone when he heard the gunshots. "The whole shop just stood up and we ran into the back exit."

Australia prides itself on being a merry, safe country and Bondi Beach has long been a symbol of that. But that image has been shattered and residents are in disbelief.

Sunday's attack also came less than two years after another nearby tragedy. In April last year, a deadly mass stabbing attack took place at nearby Bondi Junction. Shocked, many then uttered the same words we've heard over and over today too: "This sort of thing just doesn't happen here".

Additional reporting by Katy Watson and Tabby Wilson.

'Hero' who wrestled gun from Bondi shooter named as Ahmed al Ahmed

15 December 2025 at 02:48
BBC A still image of a man in a white t-shirt tackling a gun from a shooter BBC
Mr Ahmed managed to wrestle the gun from the attacker in the struggle

A "hero" bystander who was filmed wrestling a gun from one of the Bondi Beach attackers has been named as 43-year-old Ahmed al Ahmed.

Video verified by the BBC showed Mr Ahmed run at the gunman and seize his weapon, before turning the gun round on him, forcing his retreat.

Mr Ahmed, a fruit shop owner and father of two, remains in hospital, where he has undergone surgery for bullet wounds to his arm and hand, his family told 7News Australia.

Eleven people were killed in the shooting on Sunday night, as more than 1,000 people attended an event to celebrate Hanukkah. The attack has since been declared by police as a terrorist incident targeting the Jewish community.

Mr Ahmed's cousin, Mustafa, told 7News Australia: "Still he is in hospital and we don't know exactly what is going on, the doctor says he is OK.

"We hope he is OK, he is a hero, 100% he is a hero. He has two shots, one in his arm and one in his hand, he has had to have an operation."

Watch: Eyewitness captures moment man tackles and disarms Bondi shooter

Two gunmen are believed to have carried out the attack, with police investigating whether others were involved. One of the gunmen was killed, with a second in "critical condition," police say.

The footage of Mr Ahmed's intervention has been shared widely online.

It shows one of the gunmen standing behind a palm tree near a small pedestrian bridge, aiming and shooting his gun towards a target out of shot.

Mr Ahmed, who was hiding behind a parked car, is seen leaping out at the attacker, who he tackles.

He manages to wrestle the gun from the attacker, pushes him to the ground and points the gun towards him. The attacker retreats.

He then lowers the weapon and raises one hand in the air, appearing to show police he was not one of the shooters.

Nearby on the bridge, another gunman continues firing. It's unclear who or what he is aiming at.

At a news conference late on Sunday, New South Wales Premier Chris Minns paid tribute to the bravery of Mr Ahmed, who was unnamed at the time.

"That man is a genuine hero, and I've got no doubt there are many, many people alive tonight as a result of his bravery."

Australian Prime Minister Anthony Albanese said: "We have seen Australians today run towards danger in order to help others.

"These Australians are heroes, and their bravery has saved lives."

UK events remember Bondi victims as police step up security in Jewish communities

15 December 2025 at 03:36
PA Media UK Prime Minister Sir Keir Starmer pictured in front of a Union Jack flagPA Media

The attack targeting the Jewish community at a Hanukkah event in Australia is "sickening", Sir Keir Starmer has said.

At least 11 people were killed in the shooting at Bondi Beach on Sunday and a further 29 taken to hospital, according to police.

In a statement on X, the UK prime minister said: "The United Kingdom will always stand with Australia and the Jewish community." He added that the government was working with Community Security Trust, a Jewish security organisation, on the policing of Hanukkah events in the UK.

The Metropolitan Police said it was increasing its "police presence, carrying out additional community patrols and engaging with the Jewish community to understand what more we can do".

"It is an awful reality that Jewish communities across the world continue to face a higher level of threat," the force said in a statement.

"At a time when London's Jewish communities are coming together to begin the celebration of Hanukkah, we know this attack will be the cause of not just terrible upset but also significant heightened concern about safety."

In October, two people were killed in an attack at a synagogue in Manchester on Yom Kippur, the holiest day in the Jewish religious calendar.

On Sunday, the UK's Jewish Leadership Council (JLC) called on the police and government to protect events celebrating Hanukkah which begins this evening and lasts for eight days.

Hanukkah, also known as Chanukah, is a festival of light usually observed in December.

"We are devastated and angered that in Sydney, Jews appear to have been targeted once again for being Jewish," the JLC said in a statement.

"We know that such hatred also exists in this country, as we are still reeling from the attack on a synagogue in Manchester on Yom Kippur.

"As we prepare to celebrate Chanukah over the next eight nights, we call on government and law enforcement to work with our community to protect Jewish life in the UK and ensure that events this week can go ahead safely. We must not let hatred extinguish the festival of light."

Historic rail bridge collapses into River Spey

15 December 2025 at 01:35
Roddy Robertson An iron girder bridge structure collapsed into a riverRoddy Robertson

A historic former railway bridge has been cordoned off by police after a section of it collapsed into the River Spey in Moray.

The Spey Viaduct, an iron girder structure near Garmouth, was built in 1886 and while no longer used for trains, was popular with cyclists and walkers.

Images on social media showed one of its supporting stone piers was leaning at an angle and part of the metalwork had twisted and fallen into the river.

Local SNP MSP Richard Lochhead said people in the area would be devastated and questioned whether the structure has been adequately maintained.

He said: "The local community will be heartbroken by the collapse of the much-loved Spey viaduct, which is not only an iconic structure but also incredibly popular with walkers, cyclists, and tourists.

"I'm now in touch with Moray Council seeking answers around when and by whom the structure was last checked, and what happens next with regards to the future of the bridge."

Roddy Robertson A collapsed bridge with a stone pier at an angle and trees in the foregroundRoddy Robertson
One of the supporting stone piers could be seen at an angle in the river

The bridge spans 350ft (107m) over the River Spey, regarded as the fastest flowing river in Scotland

The railway line closed in the 1960s but the bridge, also known as the Garmouth Viaduct, was later paved.

The Speyside Way, a long-distance trail which traces the River Spey from the Moray Firth to the Cairngorms National Park, passes the east end of the bridge.

It is also part of the National Cycle Network.

Moray Council, which manages the trail, said the bridge would remain closed until further notice.

Roddy Robertson A bridge with the central section collapsed and police do not cross tape in the foregroundRoddy Robertson
The bridge has been cordoned off and Moray Council says it is closed until further notice

A council statement said: "Our engineers are aware and will assess the situation before further detail can be provided.

"Members of the public and media are asked to keep their distance from the rest of the bridge structure.

"Do not pass the police cordon in place and do not climb on any part of the bridge - thank you for your co-operation."

Local councillor Shona Morrison said she was "incredibly saddened by the news".

"The viaduct holds such a special place in my family's heart, it is devastating to see the collapse of such a well-loved and iconic landmark."

Sunderland recreate Newcastle team photo after 'special' derby win

15 December 2025 at 02:43

Sunderland recreate Newcastle team photo after 'special' derby win

Sunderland players and coaching staff pose for a picture at the end of their win over NewcastleImage source, Getty Images
Image caption,

Sunderland players and staff posed for a picture to mark their win over their rivals.

A different manager and an almost completely different team - but someone at Sunderland wasn't going to forget in a hurry.

Nearly two years ago, after Newcastle's thumping 3-0 win at the Stadium of Light in an FA Cup fourth-round tie, the Magpies celebrated with a full squad photograph on the pitch in front of their jubilant supporters.

This time it was the turn of the Black Cats.

Nick Woltemade's own goal was enough to give Sunderland a memorable win over their rivals in the first Premier League Tyne-Wear derby since 2016 - and the hosts celebrated at full-time by recreating Newcastle's snap shot.

When asked who suggested the idea, Black Cats manager Regis le Bris smiled and simply said: "Always unpredictable, creative, adaptive."

Defender Dan Ballard, who scored an own goal in that 2024 FA Cup tie, was the only Sunderland player to start in both games.

He revealed how he desperately wanted to avenge the loss, telling Sky Sports: "You cannot describe [the feeling]. It was so painful [losing to Newcastle] for the players and for the fans so we felt we had let them down so we're delighted with this win.

"It prepared us more for today. We came in with more quality in this team, real leaders, we stuck in there, fought really hard and I thought we deserved the win."

Newcastle players pose for a picture after winning against Sunderland in 2014Image source, Getty Images
Image caption,

Sunderland recreated this picture from Newcastle's 2024 FA Cup victory over the Black Cats

'Derbies you have to win, it does not matter how'

Seventh-placed Sunderland are enjoying a superb return to the top flight following promotion via the play-offs last season.

The Black Cats have 26 points in 16 games, their most at this stage of a Premier League campaign since 2000-01 (also 26), when they went on to finish seventh.

They are yet to lose in the league at the Stadium Light, which had an electric atmosphere for most of Sunday afternoon.

"Derbies, you have to win, it does not matter how," said captain Granit Xhaka to Sky Sports.

"This team deserves much more - and more respect as where we are in the league is amazing and we're working really hard."

Sunderland are also unbeaten in their last 10 league games against Newcastle (seven wins and three draws), their longest such run against the Magpies.

Newcastle's last league win over Sunderland was back in August 2011.

Le Bris told Sky Sports he was "proud and happy" with the result.

"It was a derby and we were expected [to win] by our fans," he added. "This win is well deserved, we were mature and the lads were incredible.

"It's good for the region, the club, the fans. We knew before it was a special game, but we have to reset quickly as we have another tough challenge in Brighton in one week so let's go again."

The Sunderland scoreboard at Stadium of Light did not display Newcastle's name - instead listing Newcastle as 'Visitors'Image source, Getty Images
Image caption,

The Sunderland scoreboard at Stadium of Light did not display Newcastle's name

What we know about Bondi Beach Hanukkah shooting

15 December 2025 at 01:13
Watch: Eyewitness captures moment man tackles and disarms Bondi shooter

Twelve people have died - including one gunman - following a shooting at Australia's Bondi Beach which targeted the Jewish community on the first day of Hanukkah.

According to police, at least 12 others have been injured and two officers were shot during the event, which has since been declared a terror attack by officials. The surviving gunman is in a critical condition.

More than 1,000 people were attending an event on the beach celebrating Hanukkah.

Chris Minns, the premier of New South Wales, said: "Our heart bleeds for Australia's Jewish community tonight.

"I can only imagine the pain that they're feeling right now to see their loved ones killed as they celebrate this ancient holiday".

Mass shootings in Australia are very rare, and the attack at Bondi is the deadliest incident in Australia since the Port Arthur massacre in 1996.

Here's what we know so far:

Where is Bondi Beach?

Bondi Beach is located in eastern Sydney in the state of New South Wales, on Australia's east coast.

It is one of Australia's most popular beaches, attracting millions of visitors each year. The area is a significant attraction for tourists.

Map showing Bondi Beach in New South Wales, Sydney

What happened?

New South Wales (NSW) police responded to reports of gunfire at around 18:47 local time (07:47 GMT), with video showing hundreds of people fleeing from the coastline.

In their initial statement posted on X, NSW Police urged people at the scene to take shelter and other members of the public to avoid the area.

Around the same time, local media began reporting people "on the ground" in the vicinity of Campbell Parade.

A video verified by the BBC appears to shows two gunmen firing from a small bridge which crosses from the car park on Campbell Parade towards the beach itself.

An event to mark the first day of the Jewish celebration Hanukkah was taking place on Bondi Beach, very close to the bridge where the men were firing from. More than 1,000 were in attendance.

Premier Minns also paid tribute to a man filmed wrestling a gun from one of the attackers.

"That man is a genuine hero, and I've got no doubt there are many, many people alive tonight as a result of his bravery," Minns said at a press conference.

In the video, the man is seen sneaking up on the attacker, before grabbing him in a bear hug.

The now-disarmed man then retreats back towards the bridge, where the other attacker is still firing from.

As the video continues, another man appears to be injured and flees the scene, as a policeman arrives behind the attackers and opens fire at them.

A separate video, also verified, shows several policemen on the same bridge. One appears to be administering CPR to a motionless man as someone shouts "he's dead, he's dead".

How many people were killed and injured?

Getty Images A man holds his head surrounded by police at the scene of a shooting on Bondi beach.Getty Images
The attack targeted a Hanukkah celebration on the beach, police say

Apart from police confirming one gunman as dead, details on who has been killed and injured are sparse.

Twelve people including one of the armed men have been confirmed dead by police. Another gunman is said to be in a critical condition.

Officials say 29 other people were taken to hospital, and two officers were also shot during the incident.

One eyewitness, Barry, was attending the Hanukkah event on Bondi when with his children when he heard gunshots.

He told the BBC he saw two men on a bridge shooting towards the crowd.

He said there were bodies on the ground. He and his children were able to escape with a friend in a car, he added.

What is the latest?

Getty Images A group of concerned onlookers at the scene of the Bondi beach shooting. It's nighttime and the three people's faces are partially lit with emergency service lights.Getty Images
Police have urged for calm as they carry out their investigation

Police have declared Saturday's shooting a terror attack.

An exclusion zone has been set up around the scene as police use specialist equipment to check improvised explosive devices (IEDs) found in a car linked to the dead gunman, and police are still urging the public to avoid the area."

"No stone will be left unturned" in the investigation, New South Wales Police Commissioner Mal Lanyon said.

He said police would not release any information about the gunmen at this time, and urged for calm while police carry out their duties, adding that this was "not a time for retribution".

Police said they cannot confirm if there was a third gunman involved or if there was anyone else involved in the attack, but enquires are ongoing.

During a televised address, Australian Prime Minister Anthony Albanese called the Bondi Beach shooting "an act of evil antisemitism, terrorism that has struck the heart of our nation".

"We have seen Australians today run towards dangers in order to help others. These Australians are heroes and their bravery has saved lives", he added.

Woman dies and man critically ill after house fire

14 December 2025 at 22:36
BBC The first floor of a two-storey house has a dormer window set into the triangular roof - both the window and roof are severely fire-damaged. Christmas icicle lights hang from the roof over the front of the house.BBC
Police and fire officers are investigating the cause of the blaze

A 25-year-old woman has been found dead after a house fire which has left a man, aged in his 60s, critically ill.

The blaze was reported at about 23:00 GMT on Saturday at an address in Northlands Road in Totton, Hampshire.

The roof and an upstairs dormer window of the property were severely damaged by fire.

An investigation has been launched by police and fire officers.

In a statement, Hampshire and Isle of Wight Constabulary said: "Sadly, despite the very best efforts of the emergency services, a 25-year-old woman was pronounced deceased at the scene. Her next of kin have been notified.

"A man in his 60s, who was also inside the property at the time, has been taken to hospital and is in a life-threatening condition.

"We would ask that people respect the family's privacy at this unimaginably difficult time and refrain from any speculation."

Police said officers would remain at the scene for the rest of Sunday.

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