His Job Is to Make the Subway Accessible. His Own Life Fuels His Work. NYT | Top Stories By: Emma G. Fitzsimmons 15 December 2025 at 03:48 Quemuel Arroyo, the New York transit system’s chief accessibility officer, has used a wheelchair for half his life. He understands how difficult it is to navigate the subway. © Yana Paskova for The New York TimesQuemuel Arroyo lobbies for billions of dollars to build new subway elevators, knowing that two-thirds of stations do not have them.