The president attributed the killing of Rob Reiner and his wife to “Trump derangement syndrome.” There was no indication that the couple’s political beliefs were linked to their deaths.
Rob Reiner and his wife, Michele Singer Reiner, at the Kennedy Center in Washington in 2023. The Reiners’ 32-year-old son was “booked for murder,” according to the Los Angeles police chief, Jim McDonnell.
As it tries to demonstrate its continuing ability to fight, Ukraine said it had used drones to inflict serious damage on a Russian Kilo-class submarine at a Black Sea port.
To mark the winter holidays — an especially popular time to break up — we asked people around the world for their most striking parting words to each other.
In the back of a police van immediately after the attack, Doyle told officers "I've just ruined my family's life"
A man who used his car as a "weapon" to plough into more than 100 people at Liverpool's victory parade told police he did it out of fear and panic, a court has heard.
But prosecutors said these were lies told by Paul Doyle and he had lost his temper and driven at crowds in a rage on Water Street during the celebrations.
At Liverpool Crown Court earlier, victims of his Water Street rampage on 26 May spoke about their terror and injuries.
Sheree Aldridge, 37, said she thought her baby son Teddy Eveson had died after his pram was thrown into the air after being hit by Doyle's car, adding that she thought she would "be next".
She said: "I felt an overwhelming pain in my leg and looked up to see Teddy's pushchair on its side further up the road. I thought my Teddy was dead.
"I thought I was next. I thought my children would grow up without a mother."
Hers was one of a number of victim impact statements read during the first day of Doyle's two-day sentencing hearing, with others describing how they have suffered "emotional and psychological injury" as well as "frequent flashbacks".
A 12-year-old boy, who cannot be named for legal reasons, said: "I found myself on the floor having been hit by a car I did not see coming, I have never felt so scared before in my life."
The boy's mother said in her statement her heart sank when she saw her child motionless on the floor.
She said: "The sight of my son lying motionless on the road, not moving for those few seconds, and the sound of the car hitting people will live with me forever."
PA Media
The court heard people were sent "flying in the air"
In the back of a police van immediately after the attack, Doyle told officers "I've just ruined my family's life".
He previously pleaded guilty to 31 offences relating to seriously injuring people during the victory parade when thousands of Liverpool fans were in the city.
The former Royal Marine, of Croxteth, Liverpool, changed his plea on the second day of his trial last month.
He admitted to dangerous driving, affray, 17 charges of attempting to cause grievous bodily harm (GBH) with intent, nine counts of causing GBH with intent and three counts of wounding with intent.
Doyle was picking up friends from the parade when, in the space of two minutes between 17:59 and 18:01 BST, he used his Ford Galaxy "as a weapon" and hit more than 100 supporters, Paul Greaney KC, prosecuting, said.
The 54-year-old cried frequently as horrifying CCTV and dashcam footage was played to the court.
In the footage, Doyle can be heard shouting "move" and swearing at the crowd, including after he struck a 10-year-old girl.
Footage shows car plough into crowd at Liverpool FC parade
Mr Greaney described Doyle as a "man out of control" as a 15-second CCTV clip was played of the moment his vehicle hits Teddy's pram.
The Honorary Recorder of Liverpool, Judge Andrew Menary KC, lifted reporting restrictions preventing the media from publishing the baby's name as his parents had agreed for their son to be identified.
Mr Greaney said Teddy "remarkably" escaped injury.
Five other children, who Doyle either injured or attempted to injure, cannot be named for legal reasons.
Other footage showed the windscreen of his car smashed after a man landed on it.
Mr Greaney told the court: "The strong sense from the dashcam footage is that the defendant regarded himself as the most important person on Dale Street, and considered that everyone else needed to get out of his way so that he could get to where he wanted to get to.
"The truth is a simple one. Paul Doyle just lost his temper in his desire to get to where he wanted.
"In a rage, he drove into the crowd, and when he did so, he intended to cause people within the crowd serious harm.
"He was prepared to cause those in the crowd, even children, serious harm if necessary to achieve his aim of getting through."
PA Media
He told the court that when Doyle was interviewed by police, he claimed he had stopped the car as soon as he realised he had struck someone.
Mr Greaney said: "The defendant could not have failed to see that he had struck very many people on his journey down Dale Street and Water Street, stopping to reverse and then drive on a number of times."
The court was told a man named Daniel Barr, labelled a "hero" by prosecutors, had "bravely" jumped into the back of the Galaxy and placed the vehicle into park.
"In any event, what brought the Galaxy to a halt was a combination of the number of people trapped beneath the vehicle and the actions of Daniel Barr - not the decision of Paul Doyle," Mr Greaney said.
"[Barr] saw the Galaxy weaving and hitting people, who were sent flying into the air.
"All of a sudden, the vehicle stopped right beside him. Daniel Barr instinctively pulled open the rear passenger-side door and climbed in. He did so with the intention of stopping the driver.
"As the car set off again, he leaned forward and moved the gear selector into "park". He held it there as hard as he could. The Galaxy did not stop immediately, but in the end it did.
"However, Daniel Barr describes how even after he had brought the vehicle to a halt, the defendant continued to keep his foot on the accelerator.
"That proposition is supported by other witnesses, too."
The hearing is set to continue on Tuesday morning.
Zachary Gordon (left) and Robert Capron starred in 2010's Diary of a Wimpy Kid, based on the best-selling books
Amazon has apologised after an error meant it showed a child a 15-rated film by mistake when they had tried to watch a PG movie.
The child's parent had paid to rent Diary of a Wimpy Kid from the firm's Prime Video service, but they soon realised it was incorrectly streaming Love & Other Drugs - which the British Board of Film Classification says contains "strong sex and sex references".
They complained to the media regulator Ofcom, which found Amazon in breach of its rules.
Amazon has apologised and fixed the issue, which it said was a result of the firm which licensed the films giving both the same code behind-the-scenes, when it is meant to be unique.
The BBC has approached Amazon for comment.
According to Ofcom's report, the tech giant said the issue was resolved in "less than 48 hours" - but during that time 122 customers had attempted to watch Diary of a Wimpy Kid.
It said it had "updated its existing internal processes" to stop similar mistakes in the future.
Ofcom has not fined Amazon for the error, however it said the firm had breached its rules.
"The complainant said they had rented the film for their young children to watch, but after the selected content began playing, the complainant became aware that the film that had actually played was a different film containing strong sexual content," the regulator said.
"The complainant said they contacted the service provider by telephone three times but received no call back. The complainant then made their complaint to Ofcom.
"Parents and carers would have accessed Diary of a Wimpy Kid on the basis that it was appropriate for their children to view, potentially unaccompanied by an adult (as had the complainant in this case)."
Mr Ahmed managed to wrestle the gun from the attacker in the struggle
A "hero" bystander who was filmed wrestling a gun from one of the Bondi Beach attackers has been named as 43-year-old Ahmed al Ahmed.
Video verified by the BBC showed Mr Ahmed run at the gunman and seize his weapon, before turning the gun round on him, forcing his retreat.
Mr Ahmed, a fruit shop owner and father of two, remains in hospital, where he has undergone surgery for bullet wounds to his arm and hand, his family told 7News Australia.
Eleven people were killed in the shooting on Sunday night, as more than 1,000 people attended an event to celebrate Hanukkah. The attack has since been declared by police as a terrorist incident targeting the Jewish community.
Mr Ahmed's cousin, Mustafa, told 7News Australia: "Still he is in hospital and we don't know exactly what is going on, the doctor says he is OK.
"We hope he is OK, he is a hero, 100% he is a hero. He has two shots, one in his arm and one in his hand, he has had to have an operation."
Watch: Eyewitness captures moment man tackles and disarms Bondi shooter
Two gunmen are believed to have carried out the attack, with police investigating whether others were involved. One of the gunmen was killed, with a second in "critical condition," police say.
The footage of Mr Ahmed's intervention has been shared widely online.
It shows one of the gunmen standing behind a palm tree near a small pedestrian bridge, aiming and shooting his gun towards a target out of shot.
Mr Ahmed, who was hiding behind a parked car, is seen leaping out at the attacker, who he tackles.
He manages to wrestle the gun from the attacker, pushes him to the ground and points the gun towards him. The attacker retreats.
He then lowers the weapon and raises one hand in the air, appearing to show police he was not one of the shooters.
Nearby on the bridge, another gunman continues firing. It's unclear who or what he is aiming at.
At a news conference late on Sunday, New South Wales Premier Chris Minns paid tribute to the bravery of Mr Ahmed, who was unnamed at the time.
"That man is a genuine hero, and I've got no doubt there are many, many people alive tonight as a result of his bravery."
Australian Prime Minister Anthony Albanese said: "We have seen Australians today run towards danger in order to help others.
"These Australians are heroes, and their bravery has saved lives."
How Bondi Beach shooting unfolded minute by minute
It was a night that promised to bring "joy and light" to Sydney's iconic Bondi Beach as crowds of Jewish families gathered at a park to celebrate the first night of Hanukkah, also known as the festival of light.
They were among thousands of other swimmers, surfers and sunbathers who had flocked to Australia's most famous beach on a scorching summer's afternoon.
But not long after the Hanukkah event kicked off at 17:00 local time and the first free donuts were doled out, festive music was drowned out by the sounds of screams and the echo of gunshots.
It's unclear exactly when the first shot was fired, but the initial call to police was made at 18:47. In the minutes that followed, two gunmen would kill at least 15 people, and injure dozens more, authorities said.
A local high school teacher, Chavi, told the BBC she dropped to the ground to protect her baby as "bullets were flying above us".
"It was pandemonium and chaos," another attendee, who identified himself as Barry, said as he described watching a throng of people trying to escape the scene that had suddenly devolved into a nightmare.
In one video verified by the BBC, upbeat music from the Hanukkah event can still be heard in the background as people crouch down and shots are heard, interspersed between shrieks.
The eerily jubilant music continues playing while the camera pans over the grass, revealing prostrate bodies completely still, their condition unclear.
Separate footage shows groups of people lying atop one another on the grass, as one woman tries to cover a young child's head with her hand.
Panic soon spread from the park to the sand, where videos show terrified beach goers sprinting away from the gunfire.
Screams, honking car horns and ambulance sirens fill the air in the next chaotic minutes. Some cars crashed as people desperately tried to get away, witnesses have told the BBC.
Eyewitness video shows people fleeing beach as shots are fired
A nearly 11-minute video, verified by the BBC, provides perhaps the clearest timeline of the attack - though it is unclear exactly how far into it the recording started.
It begins as the two gunmen make their way across Campbell Parade - the long stretch of road, lined with cafes, that curves around the beach - and onto a pedestrian bridge above the park where the Hannukah event was taking place.
It is from there that two men - named as Sajid Akram, 50, and his son Naveed, 24 - allegedly use the elevated position to carry out the remainder of the attack, using what an expert told the BBC were "two sporting shotguns".
One man, believed to be Naveed Akram, remains on the bridge, while the other makes his way towards the park on foot. Shots continue to echo at one-second intervals in some of the footage, while people can be heard screaming.
As the older man, believed to be Sajid Akram, begins to move away from the bridge, he starts firing at people.
Fairfax Media
Dozens of emergency services flooded Bondi Beach following the shooting
Just a few minutes later, a passerby - who is seen crouching behind parked cars - catches Sajid off guard and is able to wrestle the firearm off him within a few seconds.
The gunman stumbles away, and the man, who has been identified as Ahmed al Ahmed, points the firearm at him, before laying the weapon down against a tree and putting his hands up to signal to officers that he is not the suspect.
Ahmed, who was shot twice during the attack, has been hailed as a hero and credited by New South Wales Premier Chris Minns for saving "countless lives" with his brave actions.
Less than a minute after being disarmed, however, Sajid Akram returns to the bridge and resumes shooting at people with another weapon.
The shooting stops about two minutes later when it appears both men are hit by police fire.
About seven-and-a-half minutes into the clip, police arrive at the bridge where they are confronted with a highly charged scene - two men with gunshot wounds - the alleged gunmen - and a crowd of bystanders, some of whom appear to kick the men on the ground.
Police later confirmed that one of the gunmen, Sajid Akram, was found dead at the scene, while the other was critically wounded and taken to hospital, where he remains.
Police say both men lived about an hour's drive from Bondi Beach at a house in Bonnyrigg, a suburb in Sydney's west.
Days before the attack, however, they had decamped to a short-term rental in Campsie - about 30 minutes closer to the beach, media reports said.
Their family home in Bonnyrigg has become one of the main focuses of the police investigation. Officers raided it on Sunday night.
Footage of the raid shows three people coming out of it with their hands up, while heavily armed police officers in tactical gear surrounded the perimeter.
Those people were arrested, but have since been released without charge.
EPA
Police search the home in Bonnyrigg on Sunday night
It is still unclear if the guns used in the attack were owned by the two men, but Sajid Akram owned six registered firearms and held a recreational gun license.
His son, Naveed, was examined over his close ties to a Sydney-based Islamic State (IS) cell after authorities became aware of his activity in 2019, the ABC reported.
But Australian Prime Minister Anthony Albanese said an "assessment was made that there was no indication of any ongoing threat or threat of him engaging in violence".
Residents on the otherwise quiet, suburban street have described how the tumult of the last 48 hours has unsettled the neighbourhood.
"My daughter was yelling at me, 'mum look outside' and I saw lots of police, lots of cars, sirens and loudspeakers calling them to come out," Lemanatua Fatu, who lives opposite the men, told the BBC.
"Then I saw the news - I thought oh my goodness, it can't be them."
Additional reporting by Gabriela Pomeroy and Thomas Spencer
A person of interest has been detained in connection with a US shooting at Brown University that left two people dead, police said.
Nine others were injured when a gunman opened fire at the university in Providence on Saturday.
Police confirmed on Sunday a person had been detained, and an earlier order for people on the Brown campus and surrounding areas to shelter had been lifted.
Of those injured, medics said one person was in a critical condition, six were "critical but stable" and two others were less severely hurt.
The gunman opened fire in a classroom at around 16:00 local time (21:00 GMT) on Saturday at the Holley engineering building at the eastern end of Brown's campus, according to officials.
The identities of those killed or injured have not yet been released, but Brown University President Christina Paxson told reporters in a press briefing on Saturday that all the victims, including those killed and wounded, were students.
Police had earlier released CCTV footage of a male suspect walking away from the scene wearing all black clothing. Officers said a firearm was not found in a sweep of the building.
Inside Cipriani Wall Street, a lavish event space in the financial district, amid the sea of tuxedos and ball gowns, was white nationalist leader Jared Taylor. Across the room sat EmpathChan, an influencer who went viral recently for wearing blackface on Halloween. And appearing on stage was Markus Frohnmaier, a far-right German politician, whose political party the club had cheered with a German-language phrase popularized by the Nazis. At least nineteen other members of the Alternative for Germany (AfD) party joined him.
Just eight weeks after the city club’s statewide counterpart was disbanded by the New York State GOP, the city-based club showed on Saturday night how a Young Republican organization can throw a party. Its 113th annual gala came as local chapters are still reeling from the racist and antisemitic “I love Hitler” chat — and as the GOP faces a larger reckoning over whether anti-Jewish voices have space within the party.
On Saturday night, the festivities provided a glimpse of what the party’s youth wing looks like amid those conditions. Over the course of the gala, a club member struck an attendee in the face outside on the sidewalk, President Donald Trump was endorsed for a third term and a protester wearing a Nazi armband and waving a swastika-laden banner popped up from his seat to shout, “I guess we're all Nazis!” in an attempt to disrupt the event, according to two attendees and a release from Goofball, the group behind the protest.
The sold-out Cipriani served its signature bellini cocktail to attendees upon arrival. Zoltán Mága, a Hungarian violinist whose last name sparked jokes among the GOP faithful, performed during the six-course dinner, which featured baked tagliolini with mushrooms, prime rib and potatoes.
Meanwhile, Democratic state senators, assemblymembers and city council members were outside protesting the event at a demonstration hosted by the Manhattan Young Democrats.
“The people that are in that room, they were calling folks like me watermelon people,” said Assemblymember Jordan Wright, who is Black, referencing a line from the chats exposed by POLITICO. “They were being racist, they were being homophobic, they were idolizing Hitler.”
In October, POLITICO reported on a chat with a dozen Young Republicans who held leadership positions in chapters of the organization across the country. Since that initial report, at least seven people involved in the chats lost their jobs, including a Vermont state lawmaker who resigned. Two members of the chat apologized for the chats but blamed the rival city group for them coming to light
Later in the evening, white nationalist Nick Fuentes — whose friendly October interview with Tucker Carlson has splintered the GOP — lingered on the sidewalk outside Cipriani after the club’s organizers banned him from entering.
“This is the worst event they’ve ever thrown,” the club’s press chairman, Lucian Wintrich, told reporters huddled together in the “press pen” where the media was restricted for much of the event. Wintrich had been expressing frustration that the dozens of outlets he welcomed to the gala were relegated to a distant corner by his fellow organizers.
Conspicuously absent from Saturday night’s event were five GOP elected officials — including one congressman — who the club had announced would be there.
Rep. Paul Gosar (R-AZ) was advertised as scheduled to attend in an October email, but he didn’t show up. His team did not respond to requests for comment.
Neither did New York City GOP Council Member Inna Vernikov — who was brought on stage by Trump at the 2023 gala while she wore an Israeli-flag-themed gown. The local MAGA firebrand and longtime ally of the club skipped its event despite being promoted as an “honored guest” days before. Assemblymember Michael Tannousis and City Council Members David Carr and Frank Morano were also not seen, despite promotions touting their participation.
Vernikov and Tannousis declined to comment. Carr and Morano did not respond to requests for comment.
From the stage, the speakers took an increasingly anti-immigrant bent.
“If dubiously elected or rather naturalized illegal immigrants are polluting our politics, the new right must have courage to deport them,” said Rep. Andy Ogles (R-Tenn.), in reference to his call to deport Mayor-elect Zohran Mamdani, which he said would “resurrect our nation.”
Earlier in the night, the club’s president, Stefano Forte, addressed attendees.
“We all know who the enemy is,” Forte said. “The enemy is who shot President Trump in Butler, Pennsylvania. The enemy is who almost shot him again two weeks [later] in Mar-a-Lago…The enemy slanders us in the media, throws wide open our borders, replaces our native population.”
“For years, antisemitic rhetoric has dominated THE LEFT and has fully infiltrated the Democratic Party,” she wrote on X, saying such rhetoric led to the terror seen in Sydney. “Unfortunately, today the same venom has entered corners of the conservative movement and the hard RIGHT WING of the Republican Party. Lunatics like Nick Fuentes, Candace Owens and Tucker Carlson, who spew bigoted, racist and antisemitic rhetoric, should be condemned and excommunicated from the Republican Party never to be welcomed again … I will DISASSOCIATE myself from any event, individual, or organization whether Democrat or Republican, that welcomes these vile bigots into their mist, defends them or amplifies their voices.”
The club had a very different message about the attacks — one which was deleted from social media after POLITICO started asking questions about it.
“The horrific terror attack in Australia last night is more evidence that Remigration is the only path forward for Western countries,” the club wrote in the since-deleted post. “America, Germany, Australia, and the rest of Europe must implement Remigration or more shootings like this will be inevitable.”
Pauline von Pezold contributed to this report.
A version of this article first appeared in POLITICO's New York Playbook. Subscribe here.
After his son was repeatedly attacked, Rick Kuehner reached out to his suburban school, to the police and to other parents. The violence only got worse.
The data centers used for work on artificial intelligence can cost tens of billions to build. Tech giants are finding ways to avoid being on the hook for some of those costs.
Lightspeed Venture Partners, a Silicon Valley venture firm, has amassed more than $9 billion to invest in artificial intelligence. That is its biggest haul.
In her first public speech as head of MI6, Blaise Metreweli said Russia was attempting to export chaos to Europe through hybrid attacks and disinformation.
The shooting attack in Palmyra, Syria, on Saturday struck troops deployed as part of an antiterrorism mission. Two were killed, along with an American civilian interpreter; three others were wounded.
Watch Panorama's undercover filming: "You'll make no money my friend unless you get all your parcels out. Get them all out."
When Becky ordered a Barbie doll for her daughter, she got a notification from delivery firm Evri saying it had arrived. There was just one problem: it was nowhere to be seen.
There was no parcel at her front door, in the Hampshire village of Twyford, and the photo she was sent of its location was not one she recognised.
Becky turned detective - and she discovered that reports of similar incidents nearby had "snowballed".
Around the corner, her neighbour Jonathan had received a similar notification. It showed a photo of a parcel of tools he was expecting - taken inside a car - but nothing had been delivered. He tried to take it up with Evri, but told BBC Panorama that "they don't respond - it's very frustrating".
"You feel like you're playing Russian roulette" as to whether the parcel is going to arrive, says customer Becky
With millions relying on delivery companies to send their parcels this Christmas, we have been investigating Evri, including sending a journalist undercover as a courier.
The company is a market leader, but a recent customer survey of the 11 biggest delivery firms by industry regulator, Ofcom, suggested Evri had the most issues for parcels not being delivered and the highest level of customer dissatisfaction.
Amazon and FedEx came top for customer satisfaction.
While Evri disputes Ofcom's findings, 30 current and former workers have told us problems are being caused by growing pressures on couriers."They have to deliver so much volume now for a decent pay," one told us.
The link between poor service and work pressures was further borne out by Panorama's investigation, which found:
Couriers at an Evri depot in the Midlands describing how to cut corners to complete deliveries on time - with one telling our undercover reporter: "You can even throw the parcel at the back door"
Changes to Evri's pay rates have led some workers to claim they are earning less than minimum wage
New, lower pay rates for so-called "small packets" were also affecting courier earnings, we were told
Larger items being "misbanded" as small packets, some couriers told us, including heavy flatpack furniture and radiators
In Hampshire, parcels started to go missing in Twyford six months after a regular courier, Dave, left Evri. He worked as an Evri courier for six years, often with his wife, and they earned about £60,000 a year between them.
Like all Evri couriers, Dave was self-employed. But, because Evri pays couriers by the parcel, and sets the rate per parcel, it felt like the company was in the driving seat.
Changes to Evri's parcel rates last January, meant it no longer made financial sense to carry on, Dave told us. It would have led to him being paid less than the minimum wage, he says.
The amount Evri couriers are paid depends on the size and weight of the parcels they deliver and how far they must travel.
Couriers like Dave, who was on an Evri Plus contract, are supposed to be guaranteed at least the National Minimum Wage - currently £12.21 per hour for those aged 21 and over.
Dave says he estimated that with Evri's changes, including a new "small packets" rate, he would earn £10 an hour.
"You were always looking over your shoulder, wondering what might come next in terms of reducing your rates," he told us. "So that you're paid less for what you're doing even though you're doing the same job."
Another Evri Plus courier told Panorama he could earn as little as £7 or £8 an hour at times, once fuel and his vehicle's running costs had been taken into account.
If I had accepted the pay cut, I would have been earning "well below minimum wage", says ex-Evri driver Dave
This shouldn't be happening - according to what Evri's legal director, Hugo Martin, told a parliamentary select committee in January. The company's paid-per-parcel model, he told MPs, made sure that "couriers earn well above national minimum wage".
The committee chair, Labour's Liam Byrne, has now told Panorama that because of the "categorical assurances" that people were not paid below the minimum wage, the company should now be recalled to Parliament to investigate the full picture.
His comments come as a separate, cross-party group of MPs expressed their own concerns about Evri's delivery record last week.
Evri gave us "categorical assurances that people were not paid below the minimum wage", says Liam Byrne, chair of the Business and Trade Committee at Westminster
We put Mr Byrne's comments to Evri and a spokesperson said company couriers "generate earnings significantly above the National Living Wage".
The National Living Wage and the National Minimum Wage are currently the same for anyone aged over 21 - £12.21 an hour.
Average courier earnings, the Evri spokesperson continued, "exceeded £20 an hour". The "sector is highly competitive, but we benchmark pay locally", they added.
Small packets, small fees
It wasn't just Dave who told us the introduction of Evri's "small packets" has made it harder to make a living.
Other couriers told us they had started to see more of them in their rounds, and that it was eating into their earnings because they received less money to deliver them.
Rates vary, but Evri pays couriers as little as 35p to deliver one.
The company told us it had introduced the new "small packets" sizing in January to "remain competitive".
However, big parcels, for which couriers would be paid more per delivery, keep getting mislabelled as small packets, some couriers told the BBC.
Getty Images
Evri introduced "small packets" parcel size in January - which it can pay couriers as little as 35p to deliver
Evri does not do enough to check the items are being accurately weighed and measured by senders, they said - with heavy flatpack furniture and radiators listed as examples of large items which had been "misbanded" and paid for as small packets.
One courier told us he delivered "countless numbers of misbands", leaving him short-changed.
Parcels are labelled by clients, not Evri, the company told the BBC. It said that 99.2% of all parcels were correctly banded - and that "couriers can request checks and upgrades via the courier app, if they think a parcel has been misbanded".
'There's a safe space for everything, mate'
An Evri courier of 10 years told us their colleagues were "cutting corners" because they had to deliver so much in terms of volume to get a decent wage.
"They are not doing the job correctly… parcels go missing," he added. "Piles of parcels are found in hedges."
Our undercover reporter, who we are calling Sam because he wants to remain anonymous, was told by another courier, "if you want to earn money, you need to find a safe place and leave it there".
"You can even throw the parcel at the back door, you only get paid if the parcel is delivered," the courier explained during Sam's six-day stint in October at Evri's West Hallam delivery unit near Nottingham.
As a new starter, Sam was put on a Flex contract, which does not include sick or holiday pay and does not commit to paying the minimum wage, unlike the Plus contract.
It can be difficult for new starters to earn the same as more experienced couriers, as they don't know their patch, so they won't be as efficient.
Sam was told he could be eligible for some extra cash. New starters get payments to ensure they earn adequately while they get used to the work, Evri's lawyers told the BBC.
Couriers told us they are not paid extra for the time it takes to scan the parcels and load them into their vehicles at depots - but Evri says it factors this time into its parcel rates.
"You only get paid if the parcel is delivered. Never take it back," said one courier
Couriers are also only paid if a package is delivered and a photograph is taken - which is supposed to mean giving it to the customer, a neighbour, or finding a safe place, and not leaving it in plain sight outside the delivery address.
If drivers cannot deliver a parcel, they should make at least two more attempts to do so - according to Evri rules - but this takes time.
Back at the depot, a courier told Sam there was not much point trying to redeliver because couriers did not get paid for going back.
"You'll make no money, my friend, unless you get all your parcels out. Get them all out," he said. "There's a safe space for everything, mate."
You can deliver 50 parcels an hour on a round, a supervisor tells our undercover reporter
The company says it will deliver about 900 million parcels this year, going to almost every single home in the UK.
But 7% of customers in the six months between January and July said they had reported an Evri parcel not having been delivered - compared to an industry average of 4% - according to Ofcom's recent consumer survey.
The survey also suggested Evri had the most issues for delays in the UK, with 14% of customers reporting a parcel arriving late in the same period. The industry average is 8%, says Ofcom.
Evri told us it provides "a fast, reliable, and cost-effective delivery service" and that its "couriers are local people… and the vast majority do an excellent job and strictly follow our delivery standards".
If "a courier receives a low customer rating for a delivery, this is immediately investigated", it says.
The company, which rebranded from Hermes UK in 2022, has been owned since last year by the American investment firm Apollo Global Management. In the financial year 2023-24, Evri's pre-tax profit almost doubled to nearly £120m.
"I think Evri are making a fortune off the couriers' backs and I think the couriers are being totally ripped off," one courier told us.
For Becky and Jonathan in Hampshire, at least, all was not lost.
Becky started a spreadsheet for other people in the area to list their missing Evri parcels, after seeing how many comments were being left on the village Facebook group.
Almost 90 incidents were reported to the police. A man was arrested but never charged.
Lawyers for Evri told the BBC that this was an isolated incident and that the company took prompt action.
"The performance of our couriers is tracked in real time, with mandatory photo proof for every delivery," the company said.
Becky got a refund from the seller and bought a new Barbie, and Jonathan got his tools replaced by the seller.
Police inspect a bridge used by the gunmen as a firing-point
Two gunmen - identified by authorities as a father and son - opened fire on hundreds of people marking a Hanukkah event on Sydney's Bondi Beach on Sunday, killing 15 and leaving 27 in hospital with injuries.
The father was killed in an exchange of fire with police at the scene while the son is in hospital with critical injuries.
Among the victims of the country's worst mass shooting in decades, which targeted Jewish people and is being treated as a terrorist incident, are a 10-year-old girl, a Holocaust survivor and two rabbis.
The attackers are both said to have pledged allegiance to the Islamic Sate group. Here is what we know about them.
Minister for Home Affairs Tony Burke confirmed the relationship between the two gunmen without naming them.
Australian public broadcaster ABC did name them as Naveed Akram, 24 - who is in hospital under police guard - and his dead father Sajid Akram, 50.
Burke indicated the father held permanent residency in Australia, without giving details of his nationality.
The minister said he arrived in the country on a student visa in 1998. Later, in 2001, he transferred to a partner visa and subsequently obtained Resident Return Visas after trips overseas.
The son, he said, is an Australian-born citizen.
'Allegiance to Islamic State'
The son first came to the attention of the Australian intelligence agency (ASIO) in 2019, Prime Minister Anthony Albanese has confirmed.
"He was examined on the basis of being associated with others and the assessment was made that there was no indication of any ongoing threat or threat of him engaging in violence," the prime minister said.
Albanese said the two gunmen had acted alone and were not part of a wider extremist cell. They had, he said, been "clearly" motivated by "extremist ideology".
Two IS flags were found in the men's car at Bondi, senior officials told ABC, speaking on condition of anonymity.
A senior JCTT official, again speaking on condition of anonymity, said the ASIO had taken an interest in Naveed Akram in 2019 after police foiled plans for an IS attack.
Naveed Akram, the official said, was "closely connected" to Isaac El Matari, who was jailed in 2021 for seven years in Australia for terrorist offences.
Matari had declared himself the IS commander for Australia.
Firearms licence
The gunmen appear to have used long-barrelled guns during the attack, firing them from a small bridge.
A number of improvised explosive devices were also found in the gunmen's car, Albanese said.
New South Wales Police Commissioner Mal Lanyon said the force had recovered six firearms from the scene and confirmed that six firearms had been licensed to the father.
Sajid Akram had met the eligibility for a firearms licence for recreational hunting, Commissioner Lanyon said.
"In terms of a firearms licence, the firearms registry conducts a thorough examination of all applications to ensure a person is fit and proper to hold a firearms licence," he said.
Eligibility for a game hunting licence in NSW depends on the type of animal individuals wish to hunt, the reason for hunting and the land they want to hunt on.
'Normal people'
Watch: BBC's Katy Watson reports from Bondi gunmen's house
Naveed and Sajid Akram lived in the south-west Sydney suburb of Bonnyrigg, about an hour's drive inland from Bondi.
A few weeks before Sunday's shooting, the two men moved into an Airbnb in the suburb of Campsie, a drive of 15 to 20 minutes.
Three people at the house in Bonnyrigg were arrested overnight during a police raid but released without charge and brought back to the property.
BBC News tried to approach them on Monday but they would not come out to speak to the media.
According to the Sydney Morning Herald, a woman who identified herself as the wife and mother of the gunmen had told them on Sunday evening that the pair had said they were going on a fishing trip before heading to Bondi
Reuters news agency describes Bonnyrigg as a working-class, well-kept enclave with an ethnically diverse population.
Local residents told the agency that the Akram family had kept to themselves but seemed like any other in the suburb.
"I always see the man and the woman and the son," said Lemanatua Fatu, 66. "They are normal people."
'Not everyone who recites the Quran understands it'
Naveed Akram studied the Quran and Arabic language for a year at Al Murad Institute in western Sydney after applying in late 2019, ABC reports.
Institute founder Adam Ismail said the Bondi shooting was a "horrific shock" and such attacks were forbidden in Islam.
"What I find completely ironic is that the very Quran he was learning to recite clearly states that taking one innocent life is like killing all of humanity," he said on Monday.
"This makes it clear that what unfolded yesterday at Bondi is completely forbidden in Islam. Not everyone who recites the Quran understands it or lives by its teachings, and sadly that appears to be the case here."
Supporters of José Antonio Kast celebrated his victory
Chile is perceived by many of its neighbours in the Latin American region as a safer, more stable haven.
But inside the country, that perception has unravelled as voters worried about security, immigration and crime chose José Antonio Kast to be their next president.
Kast is a hardline conservative who has praised General Augusto Pinochet, Chile's former right-wing dictator whose US-backed coup ushered in 17 years of military rule marked by torture, disappearances and censorship.
To his critics, Kast's family history, including his German-born father's membership in the Nazi Party and his brother's time as a minister under Pinochet, is unsettling.
However, some of Kast's supporters openly defend Pinochet's rule, arguing that Chile was more peaceful then.
In a nod to Chile's past and to accusations levelled at other right-wing leaders in the region after they imposed military crackdowns on organised crime, the 59-year-old pledged in his first speech as president-elect that his promise to lead an "emergency government" would not mean "authoritarianism".
Sunday's election makes Chile the latest country in Latin America to decisively swing from the left to the right, following Argentina, Bolivia, Costa Rica, Ecuador, El Salvador and Panama.
Peru, Colombia and Brazil face pivotal elections next year.
Kast's victory places Chile within a growing bloc of conservative governments likely to align with US President Donald Trump, particularly on migration and security.
In some cases, like that of Argentina, inflation and economic crisis drove the shift. In others, it was a backlash against leftist governments mired in corruption or infighting.
In Chile, immigration and crime seemed to swing it.
Kast promised a border wall and mass deportations of undocumented migrants.
At rallies, he counted down the days until the inauguration and warned that those without papers should leave by then if they wanted the chance to ever return.
His message resonated in a country which has seen a rapid growth in its foreign-born population. Government figures show that by 2023 there were nearly two million non-nationals living in Chile, a 46% increase from 2018.
The government estimates about 336,000 undocumented migrants live in Chile, many from Venezuela.
The speed of that change has unsettled many Chileans.
"Chile was not prepared to receive the wave of immigration it did," says Jeremías Alonso, a Kast supporter who volunteered to mobilise young voters during the campaign.
He rejects critics' accusations that Kast's rhetoric amounts to xenophobia.
"What Kast is saying is that foreigners should come to Chile, let them come to work, but they should enter properly through the door, not through the window," he says, arguing that undocumented migrants are a strain on taxpayer-funded public services.
He says his working-class neighbourhood has experienced "the social changes that irregular immigration brings in terms of crime, drug addiction and security".
Jeremías Alonso supported José Antonio Kast in the election
Kast has blamed rising crime on immigration, an allegation that resonates politically even as the number of murders has fallen since peaking in 2022, and despite some studies suggesting migrants commit fewer crimes on average.
Many voters cite organised crime, drug trafficking, thefts and carjackings as contributing towards their sense of insecurity.
Kast's victory message is that migrants will be welcome if they comply with the law, criminals will be locked up and order will return to the streets.
He, like Trump, is expected to move quickly to demonstrate an "iron fist" approach, deploying the military to the border and probably promoting his crackdown through social media.
But in practice, large-scale deportations will be difficult.
Venezuela does not accept deportees from Chile and deportations have so far been limited.
Kast seems to hope his rhetoric will encourage irregular migrants to leave voluntarily. But this is unlikely to compel hundreds of thousands to pack up.
Gabriel, who is from Venezuela, felt hurt by comments diners made about migrants
For irregular migrants already in Chile, the future feels uncertain.
Gabriel Funez, a Venezuelan waiter, moved to Chile four years ago, crossing the land border irregularly to escape his country's "very, very bad economic situation".
He has since submitted his documents to police and immigration authorities and received a temporary ID so he can pay taxes but has so far had no response to his visa request.
His salary is currently being paid into a friend's bank account. "I'm basically a ghost here," he says.
While he fears deportation, his bigger concern is a rise in xenophobia, which he says has already increased.
"Kast is expressing what many Chileans want to express. He's validating it," he said.
He recalls how at the restaurant where he works, he served diners who were discussing how migrants should leave.
"It was uncomfortable. I'm a foreigner, and I'm hearing all those super hurtful words."
He explains that about 90% percent of the restaurant's staff are migrants.
With migrants increasingly key to Chilean businesses, Kast could come up against opposition from those relying on foreign labour for their business.
Carlos Alberto Cossio, a Bolivian national who has lived in Chile for 35 years, runs a business making and delivering salteñas, savoury Bolivian pastries.
Carlos Alberto Cossio says migrant workers are key to his business
He says he has often employed workers from Haiti, Colombia and Venezuela and insists that "the migrant workforce is very important".
He explains that migrants are eager to work and less likely to change jobs as they rely on their employer for a contract visa until they are issued with a permanent visa.
"Many companies, especially in fruit harvesting, employ migrant workers who are not necessarily registered," he adds.
Expelling unregistered workers "will impact Chile's export economy and make raw materials more expensive," he warns.
Mr Cossio acknowledges that there has been some friction since large numbers of migrants arrived from Venezuela to escape the economic and political crisis there.
"Many of the customs they have brought haven't been compatible with Chilean customs," he says, lamenting how this has damaged the reputation of migrants who want to work and contribute.
Mr Kast's party lacks a majority in Congress, meaning some of his proposals, from tougher sentencing to maximum-security prisons, may require compromise and negotiation.
But for many voters, the perception of control may matter just as much as delivering results as anxiety over crime, insecurity and migration is sweeping the continent.