A former security contractor for Gaza's controversial new Israel- and US-backed aid distribution sites has told the BBC that he witnessed colleagues opening fire several times on hungry Palestinians who had posed no threat, including with machine guns.

On one occasion, he said, a guard had opened fire from a watchtower with a machine gun because a group of women, children and elderly people was moving too slowly away from the site.

When asked to respond the GHF said the allegations were categorically false.

They referred us to a statement saying that no civilians ever came under fire at the GHF distribution sites.

The GHF began its operations in Gaza at the end of May, distributing limited aid from several sites in southern and central Gaza. That followed an 11-week total blockade of Gaza by Israel during which no food entered the territory.

The system has been widely criticised for forcing vast numbers of people to walk through active combat zones to a handful of sites. Since the GHF started up, Israeli forces have killed more than 400 Palestinians trying to retrieve food aid from its sites, the UN and local doctors say. Israel says the new distribution system stops aid going to Hamas.

Continuing his description of the incident at one of the GHF sites - in which he said guards fired on a group of Palestinians - the former contractor said: "As that happened, another contractor on location, standing on the berm overlooking the exit, opened up with 15 to 20 shots of repetitive weapons fire at the crowd.

"A Palestinian man dropped to the ground motionless. And then the other contractor who was standing there was like, 'damn, I think you got one'. And then they laughed about it."

The contractor, who spoke to us on condition of anonymity, said GHF managers had brushed off his report as a coincidence, suggesting that the Palestinian man could have "tripped" or been "tired and passed out".

The GHF claimed the former contractor who made these allegations is a "disgruntled former contractor" who they had terminated for misconduct, which he denies. He showed us payslips suggesting that he continued to be paid for two weeks after leaving the post.

The man we spoke to, who said he had worked at all four of the GHF distribution sites, described a culture of impunity with few rules or controls.

He said contractors were given no clear rules of engagement or standard operating procedures, and were told by one team leader: "if you feel threatened, shoot – shoot to kill and ask questions later".

The culture in the company, he said, felt like "we're going into Gaza so it's no rules. Do what you want."

"If a Palestinian is walking away from the site and not demonstrating any hostile intent, and we're shooting warning shots at them regardless, we are wrong, we are criminally negligent," he told me.

He told us that each site had site CCTV monitoring activity there, and GHF insistence that no one there had been hurt or shot at was "an absolute bare-faced lie".

GHF said that gunfire heard in footage shared with the BBC was coming from Israeli forces.

Team leaders referred to Gazans as "zombie hordes", the contractor told me, "insinuating that these people have no value."

The former contractor also said Palestinians were coming to harm in other ways at GHF sites, for example by being hit by debris from stun grenades, being sprayed with mace or being pushed by the crowds into razor wire.

He said he himself had witnessed several occasions in which Palestinians appeared to have been seriously hurt, including one man who had a full can of pepper spray in his face, and a woman who he says was hit with the metal part of a stun grenade, improperly fired into a crowd.

"This metal piece hit her directly in the head and she dropped to the ground, not moving," he said. "I don't know if she was dead. I know for a fact she was unconscious and completely limp."

Earlier this week more than 170 charities and other NGOs called for the GHF to be shut down. The organisations, including Oxfam and Save the Children, say Israeli forces and armed groups "routinely" open fire on Palestinians seeking aid.

Israel denies its soldiers deliberately shoot at aid recipients and says the GHF's system provides direct assistance to people who need it, bypassing Hamas interference.

The GHF says it had delivered more than 52 million meals in five weeks and that other organisations "stand by helplessly as their aid is looted".

The Israeli military launched a campaign in Gaza in response to Hamas's 7 October 2023 attack on Israel, in which about 1,200 people were killed and 251 others were taken hostage.

At least 57,130 people have been killed in Gaza since then, according to the territory's Hamas-run health ministry.

Additional reporting by Gidi Kleiman and Samantha Granville

A former security contractor for Gaza's controversial new Israel- and US-backed aid distribution sites has told the BBC that he witnessed colleagues opening fire several times on hungry Palestinians who had posed no threat, including with machine guns.

On one occasion, he said, a guard had opened fire from a watchtower with a machine gun because a group of women, children and elderly people was moving too slowly away from the site.

When asked to respond the GHF said the allegations were categorically false.

They referred us to a statement saying that no civilians ever came under fire at the GHF distribution sites.

The GHF began its operations in Gaza at the end of May, distributing limited aid from several sites in southern and central Gaza. That followed an 11-week total blockade of Gaza by Israel during which no food entered the territory.

The system has been widely criticised for forcing vast numbers of people to walk through active combat zones to a handful of sites. Since the GHF started up, Israeli forces have killed more than 400 Palestinians trying to retrieve food aid from its sites, the UN and local doctors say. Israel says the new distribution system stops aid going to Hamas.

Continuing his description of the incident at one of the GHF sites - in which he said guards fired on a group of Palestinians - the former contractor said: "As that happened, another contractor on location, standing on the berm overlooking the exit, opened up with 15 to 20 shots of repetitive weapons fire at the crowd.

"A Palestinian man dropped to the ground motionless. And then the other contractor who was standing there was like, 'damn, I think you got one'. And then they laughed about it."

The contractor, who spoke to us on condition of anonymity, said GHF managers had brushed off his report as a coincidence, suggesting that the Palestinian man could have "tripped" or been "tired and passed out".

The GHF claimed the former contractor who made these allegations is a "disgruntled former contractor" who they had terminated for misconduct, which he denies. He showed us payslips suggesting that he continued to be paid for two weeks after leaving the post.

The man we spoke to, who said he had worked at all four of the GHF distribution sites, described a culture of impunity with few rules or controls.

He said contractors were given no clear rules of engagement or standard operating procedures, and were told by one team leader: "if you feel threatened, shoot – shoot to kill and ask questions later".

The culture in the company, he said, felt like "we're going into Gaza so it's no rules. Do what you want."

"If a Palestinian is walking away from the site and not demonstrating any hostile intent, and we're shooting warning shots at them regardless, we are wrong, we are criminally negligent," he told me.

He told us that each site had site CCTV monitoring activity there, and GHF insistence that no one there had been hurt or shot at was "an absolute bare-faced lie".

GHF said that gunfire heard in footage shared with the BBC was coming from Israeli forces.

Team leaders referred to Gazans as "zombie hordes", the contractor told me, "insinuating that these people have no value."

The former contractor also said Palestinians were coming to harm in other ways at GHF sites, for example by being hit by debris from stun grenades, being sprayed with mace or being pushed by the crowds into razor wire.

He said he himself had witnessed several occasions in which Palestinians appeared to have been seriously hurt, including one man who had a full can of pepper spray in his face, and a woman who he says was hit with the metal part of a stun grenade, improperly fired into a crowd.

"This metal piece hit her directly in the head and she dropped to the ground, not moving," he said. "I don't know if she was dead. I know for a fact she was unconscious and completely limp."

Earlier this week more than 170 charities and other NGOs called for the GHF to be shut down. The organisations, including Oxfam and Save the Children, say Israeli forces and armed groups "routinely" open fire on Palestinians seeking aid.

Israel denies its soldiers deliberately shoot at aid recipients and says the GHF's system provides direct assistance to people who need it, bypassing Hamas interference.

The GHF says it had delivered more than 52 million meals in five weeks and that other organisations "stand by helplessly as their aid is looted".

The Israeli military launched a campaign in Gaza in response to Hamas's 7 October 2023 attack on Israel, in which about 1,200 people were killed and 251 others were taken hostage.

At least 57,130 people have been killed in Gaza since then, according to the territory's Hamas-run health ministry.

Additional reporting by Gidi Kleiman and Samantha Granville

It's pitch black and we're crawling along a secret underground tunnel beneath a high street in Hull. We pass rotting beams propped up precariously by stacked breeze blocks. A rusty car jack is helping prevent the shop floor above from falling in.

Through the rubble, we follow a Trading Standards Officer, his torch swinging back and forth in the darkness until it rests on a hidden stash of thousands of illegal cigarettes.

This is just one such surreal experience while investigating the sale of illegal cigarettes in Hull. In one week we repeatedly witnessed counterfeit and smuggled tobacco being sold in high street mini marts - and were threatened by shop workers who grabbed our cameras when we tried to film them.

This is now a familiar story being repeated across Britain. In April, the National Crime Agency (NCA) raided hundreds of high street businesses, many suspected of being supplied by international crime gangs. Trading Standards teams have also found a thriving trade in illicit tobacco.

One leading criminology expert called the networks behind the supply of illegal cigarettes the "golden thread for understanding serious organised crime", because of its links to people trafficking and, in some cases, illegal immigration.

So, in some ways, these high street shop fronts connect the various domestic problems facing Britain today.

Political researchers claim it's also damaging trust in police and the government - and turning our high streets into symbols of national decline.

'We're losing the war'

Alan, a former detective and now a Trading Standards officer, searches for counterfeit and smuggled cigarettes sold under the counter in mini marts, barber shops and takeaways around Hull, which he says have spread across the city at an alarming rate.

Under the floorboards of a mini mart called Ezee Shop, a network of these secret tunnels hide contraband stock. As battered suitcases and black sacks stuffed full of cigarettes are heaved up through the makeshift trap door, a man who we're told helps out in the shop watches on laughing.

"It's not something dangerous, it's only cigarettes," he says. "Everywhere has it; barber shops, takeaways." Some shops, he adds, are selling drugs including crack cocaine.

Alan estimates that there are about £20,000 worth of illegal cigarettes in this haul, a tiny proportion of a crime that HMRC says costs the country at least £2.2 billion in lost revenue.

Today's raid won't change what's happening on Hull's high streets, he says. He has been to some shops at least 20 times and he estimates that there are some 80 shops selling illegal cigarettes in the city.

"We're losing the war," he says.

He has been with Trading Standards for many years but didn't want to be fully identified because he's worried about the organised crime gangs often supplying these shops.

It's not long before someone claiming to be Ezee Shop's owner turns up. Alan says he is a Kurd from Iran. He is furious with us filming his illicit stock being taken away.

Dead flies and asbestos in cigarettes

Some of the illegal cigarettes sold across Britain are made in this country. Others are produced cheaply in countries like Poland or Belgium. Some are designed to imitate established brands. Illegal cigarettes are sold without the necessary taxes and duties, and many do not conform to safety standards.

Previously the Local Government Association warned that some black market cigarettes contained "human excrement, dead flies and asbestos".

We went undercover, visiting 12 shops in Hull, some multiple times, to try and buy these cheap cigarettes, and secretly filmed the responses.

The windows of many of these shops are covered with large pictures of fizzy drinks, sweets and vapes, obscuring what's going on inside.

Nine sold us illegal cigarettes and hand-rolling tobacco. Two told us where we could buy cheap packs. We were openly offered a selection of brands with packets costing between £3 and £7 - instead of the average UK price of about £16.

None of the businesses we bought illegal cigarettes from in Hull responded to our request for a comment. But this is not only a Hull problem.

Data shared with the BBC from investigators working for an international tobacco company say that last year they identified more than 600 shops selling illegal packets, with several cities including Bradford, Coventry and Nottingham flagged as hotspots. The BBC is unable to verify these figures.

In Bradford alone, they say they found 49 stores selling fake products in just two days. In the end, they had to stop the test purchases because they didn't have enough test bags to put the items in.

Are fines and penalties too low?

All of this is a growing problem - but it is also one with specific causes: profits, a lack of resources to enforce the law, a complex criminal supply network and in some cases organised immigration crime.

Professor Georgios Antonopoulos, criminologist at Northumbria University Newcastle, believes money is at the heart of it. "Legal tobacco products in the UK are subject to some of the highest excise taxes in the world," he says.

Illegal cigarettes are sometimes sold for as little as £3 to £5 per pack - compelling for some customers during a cost of living crisis.

In some cases, the financial penalties issued to criminals may be much lower than the profits they can make.

In the case of Ezee Shop in Hull, the shop owner had been convicted for selling illegal cigarettes in the past and was fined £80, plus costs and a £34 victim surcharge.

Tougher rules introduced in 2023 mean those convicted now can face higher fines of up to £10,000 - but this may still be lower than the value of the stash.

After the raid, we went back to the shop, covertly. Within a few hours it had reopened, restocked - and was selling illegal cigarettes once again.

Struggles with law enforcement

Leading criminologists tell the BBC that UK authorities are struggling to deal with the problem.

Prof Antonopoulos says teams are "chronically underfunded". He claims that police prioritise violent crimes and drug trafficking - "which is understandable," he adds.

Some Trading Standards officers are frustrated with the powers available to them. "The general public don't understand why they can't be closed down," Alan says.

They can use anti-social behaviour legislation to close shops for up to three months - but it can require statements from other businesses and members of the public.

We were told that after some shops shut down, the criminals simply reopen nearby. Alan wants a 'three strikes and you're out' policy to permanently close law-breaking businesses.

Last year, the previous government provided £100 million across five years to support HMRC and Border Force to tackle the illicit tobacco trade. But since then, the Chartered Trading Standards Institute warned that some broader forms of organised crime - including scammers and rogue traders - could effectively become decriminalised, due to a lack of funding.

As for the suppliers, HMRC says there are so many organised crime groups operating across borders that it is hard to limit the flow of goods into the UK.

In May, Hungarian authorities raided a factory where they found warehouses full of fake cigarettes. And there's even production in Ukraine, according to legitimate tobacco firms, with authorities there stretched because of the war.

Chinese triads have a 'vast business'

There is also a "significant production" of illicit tobacco here in the UK, says Prof Antonopoulos.

A Trading Standards team in south Wales told us that counterfeit hand-rolling tobacco is often sold cheaply. They claimed that some of it was made using forced labour, controlled by Chinese gangs.

Dave McKelvey, managing director of TM Eye private investigators, which works with tobacco firms to gather evidence on the illicit trade, claims that Fujian-based Chinese triads operate a "vast business" here in the UK.

And trying to track down the people in charge of these criminal enterprises is a challenge.

Trading Standards told the BBC that those named as the company director often have no real involvement in the company. Instead, they may be paid a small sum each month to be listed as the director on official documents.

Later this year, Companies House will receive new powers to better identify business owners.

Employing illegal workers

Authorities are trying to clean up British high streets. Just this year, we joined dozens of raids led by the NCA in barber shops and mini marts, in a month-long operation.

But the former senior detectives who worked with the BBC's undercover team said they need more time to fully expose the organised crime supplying some of the shop fronts.

Throughout our time with Trading Standards in Hull and in the dozens of raids we've been on with police in Shrewsbury and across Greater Manchester, officers claimed that tobacco operations are often staffed by Kurds from Iran and Iraq. Some may not have had the right to work.

In Hull, Alan believes that some people working in the shops he visits may be recruited from asylum seeker hotels. "They're expendable, if they get caught they just replace them with another.

Rochdale Trading Standards has made similar observations.

Criminology professor Emmeline Taylor argues that these criminal supply chains behind the supply of illegal tobacco are linked to other forms of crime - and the damage can't be underestimated.

"They're not just dealing in tobacco," she says. "It's firearms, it's drugs, it's people trafficking, it's illegal immigration."

The Home Secretary, Yvette Cooper, told us it is a "total disgrace" that "criminal gangs are trying to abuse our high streets by using shops as a front for organised crime".

She also accused gangs of "undermining our border and immigration systems by employing illegal workers".

Pockets of criminality on high streets

Of course, there have long been pockets of criminality on the UK high street. But now experts tell us that this illicit trade is harming people's trust in authority - and, at a basic level, their sense of fairness.

"If you're a law abiding business following the rules, you're jeopardising your own livelihood and the viability of your own business," argues Prof Taylor. "And to me that's not fair that someone can succeed by not playing by the rules."

Josh Nicholson, a researcher at the Centre for Social Justice, believes that perceptions of crime are worse than ever. "From research we have done there is a feeling of powerlessness, a lack of respect for authority like the police," he says.

"Are the police... seen to be tackling low level offences? When they don't see it tackled, people's perception is that things are getting a lot worse."

And people tend to trust the government less when they think access to good shops has declined in their area, says Will Jennings, a political science professor at the University of Southampton, based on studies he has done.

Nick Plumb, a director at the Power to Change charity, says his research shows that declining high streets boosts support for parties that were once considered outside of the political mainstream.

"Reform UK, for example, is doing better in places with declining high streets when compared to the rest of England," he says. "There's a sense that … mainstream politics, local authorities have all tried to tackle this issue, and [residents] haven't seen any change. It's that sense of 'the status quo hasn't solved these things, and therefore we want to try something new'."

Ultimately, what people see in the places they call home matters.

"People find a sense of local identity in the quality of the streets where they've grown up," adds Mr Nicholson.

"When the quality ... dramatically declines, and they feel they can't even go there - what that does to a sense of community is unquantifiable."

Additional reporting by Phillip Edwards.

Top Image credit: Javier Zayas Photography/ Getty Images

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Suspended Labour MP Zarah Sultana has announced she is starting a new party with former Labour leader Jeremy Corbyn.

Sultana, stripped of the Labour whip last year for backing a move to scrap the two-child benefit cap, said she was also resigning from the party after 14 years of membership.

The MP for Coventry South said the new party would be formed with other independent MPs, campaigners and activists, aiming to challenge a "broken" Westminster system.

Corbyn has been contacted but has not confirmed his involvement to the BBC.

However last night, he had hinted he may form a new party, telling ITV's Peston "there is a thirst for an alternative" and that a "grouping will come together".

In a social media post, Sultana said the government is "an active participant in genocide" in Gaza - and highlighted growing poverty, the government's position on welfare, and the cost of living as reasons for establishing her new party.

"Labour has completely failed to improve people's lives. And across the political establishment, from Farage to Starmer, they smear people of conscience trying to stop a genocide in Gaza as terrorists.

"But the truth is clear: this government is an active participant in genocide. And the British people oppose it."

Israel has strenuously denied accusations it is committing genocide or genocidal acts in Gaza.

Sultana added: "The government wants to make disabled people suffer; they just can't decide how much".

"We're not an island of strangers," she says, referencing a speech given by the prime minister in May about immigration, which he has since said he regrets. And she says at the next election, "the choice will be stark: socialism or barbarism".

The Labour Party has been approached for comment.

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At least 69 people have been killed by Israeli fire across Gaza on Thursday, rescuers say, as Israel intensified its bombardment of the Palestinian territory.

One air strike killed 15 people at a school-turned-shelter for displaced families in Gaza City, according to the Hamas-run Civil Defence agency. The Israeli military said it targeted a "key" Hamas operative based there.

The Civil Defence also reported that 38 people were killed while queueing for aid, or on their way to pick it up. The military said such reports of extensive casualties were "lies".

It comes as pressure mounts on both Israel and Hamas to agree to a new ceasefire and hostage release deal being pushed by US President Donald Trump.

Trump announced on Tuesday that Israel had agreed to the "necessary conditions" to finalize a 60-day ceasefire. However, there are still obstacles that could prevent a quick agreement.

Hamas has said it is studying the proposals - the details of which have still not been made public - but that it still wants an end to the war and an Israeli withdrawal from Gaza.

Israeli Prime Minister Benjamin Netanyahu, who will travel to Washington on Monday, has meanwhile insisted that the Palestinian armed group must be eliminated.

On Thursday, the Israel Defense Forces (IDF) said its aircraft had struck around 150 "terror targets" across Gaza over the previous 24 hours, including fighters, tunnels and weapons.

Gaza's Hamas-run health ministry said 118 people had been killed during the same period.

Fifteen people, most of them women and children, were killed when a school housing displaced families in the al-Rimal neighbourhood of Gaza City was struck before dawn on Thursday, the Hamas-run Civil Defence agency and medics said.

Witness Wafaa al-Arqan told Reuters news agency: "Suddenly, we found the tent collapsing over us and a fire burning... What can we do? Is it fair that all these children burned?"

The IDF said it struck a "key Hamas terrorist" who was operating in a "command-and-control centre" in Gaza City, without mentioning the school.

The IDF added that it took numerous steps to mitigate the risk of harming civilians and accused Hamas of using human shields - an allegation the group has repeatedly denied.

At least another five displaced people were reportedly killed when a tent was struck overnight in the southern al-Mawasi area, where the IDF has told residents of areas affected by its evacuation orders to head for their own safety.

Ashraf Abu Shaba, who lived in a neighbouring tent, said he saw the bodies of children and women wrapped in blankets afterwards.

"The occupation [Israel] claims there are safe zones, but there are no safe zones. Every place is a target... The situation is unbearable," he added.

Later, Civil Defence spokesman Mahmoud Bassal told AFP news agency that another 38 people were killed by Israeli forces while seeking aid.

He said 25 were killed near the Israeli military's Netzarim corridor in central Gaza. Six died at another location nearby, while seven were killed in the southern Rafah area, he added.

Medics at Nasser hospital in the southern city of Khan Younis separately told Reuters that at least 20 people were killed while making their way to an aid distribution centre.

There was no direct response to the reports from the IDF.

Last week, the IDF said it was examining reports of civilians being harmed while approaching sites in southern and central Gaza run by the US- and Israel-backed Gaza Humanitarian Foundation (GHF).

On Thursday, IDF spokesman Brig-Gen Effie Defrin acknowledged at a briefing that Israeli forces were facing a "complex challenge" and drawing "lessons from every incident to prevent similar cases in the future".

But he declared: "The reports of allegations of extensive casualties in the aid distribution centres are lies."

There have been reports of deadly incidents near the distribution sites almost every day since the GHF began operating on 26 May.

According to Gaza's health ministry, at least 408 people have been killed near GHF centres over the past five weeks. Another 175 people have been killed seeking aid elsewhere, including along routes used by UN aid convoys, it says.

The GHF, which uses US private security contractors, said "distribution at all sites ran smoothly" on Thursday and that it had now handed out more than one million boxes of food.

The GHF also rejected as "categorically false" allegations from a former security contractor, who told the BBC that he witnessed colleagues opening fire on civilians waiting for aid.

The UN and other aid groups refuse to co-operate with the GHF, saying its new system contravenes fundamental humanitarian principles.

The US and Israel say the GHF's system will prevent aid being stolen by Hamas.

The Israeli military launched a campaign in Gaza in response to Hamas's 7 October 2023 attack on Israel, in which about 1,200 people were killed and 251 others were taken hostage.

At least 57,130 people have been killed in Gaza since then, according to the territory's health ministry.

Two streets in Adolf Hitler's hometown in Austria are to be renamed following longstanding complaints that they commemorate Nazis, officials say.

The council of Braunau am Inn made the decision on Wednesday after a "secret vote", according to local media. It followed a report, commissioned by the local government, which concluded that keeping the names was unconstitutional.

The streets are named after composer Josef Reiter and entertainer Franz Resl, both of whom were members of the Nazi party.

About 200 households will get a new address after the names are changed.

The Austrian government has long been criticised by historians for the way it has acknowledged its part in World War Two, and in particular for positioning itself as a victim rather than a participant.

The move to rename the streets has been welcomed as a "decision with symbolic significance" by the committee that oversees the Mauthausen concentration camp in northern Austria, where at least 90,000 prisoners were killed between 1938–1945.

Committee chairman Willi Mernyi told local media that they had "worked hard for this", and thanked all who supported them.

Robert Eiter, a committee member, added that they had suggested the names be changed to honour Austrians who actively opposed the Nazis - former deputy mayor Lea Olczak, whose father died in Mauthausen, and Maria Stromberger, who joined the resistance while working as the head nurse at Auschwitz concentration camp in Poland.

Many streets in Austria have already been renamed due to their Nazi associations, including one honouring Ferdinand Porsche, founder of the luxury car company, in the city of Linz - but 80 years on since the end of the war, others still remain.

Around 65,000 Austrian Jews were killed in the Holocaust during World War Two, when the Nazi party, led by Adolf Hitler, worked to eradicate Europe's Jewish population, as well as the Slavic and Roma population.

During the war, the Nazi regime systematically murdered more than six million Jewish people.