Boeing workers picketed outside the company’s facility in Renton, Wash. The strike comes at a critical time for Boeing’s finances and its reputation with customers and the public.
Airlines pledged assistance, refunds and reimbursements to passengers whose travel had been disrupted by this summer’s software outage. Instead, passengers told us, they were on their own.
“Thousands of us were camping at the airport, so the bathrooms and trash were out of control,” wrote one traveler stuck for three days at Hartsfield-Jackson Atlanta International Airport during the travel meltdown in July.
Thousands of union members began the first walkout at the company since 2008. Federal mediators said the company and the union would meet early next week.
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